Director of Property Management

Overview

Lead property management team, oversee mixed-use portfolio, drive strategy and client experience

Key Responsibilities

• budget management
• client relations
• digital transformation
• service delivery
• portfolio management
• team leadership

Tasks

Reporting directly to the Managing Director, the Director of Property Management will lead and develop a multi-disciplinary team, driving best practice, compliance, and innovation across the portfolio. The position is both strategic and hands-on, requiring strong commercial acumen, leadership capability, and a deep understanding of operational property management. -Oversee budgets, service charge reconciliations, and performance metrics. -Build and maintain strong relationships with key clients, investors, and stakeholders. -Drive efficiency, innovation, and digital transformation within property operations. -Ensure best-in-class service delivery, compliance, and ESG integration across all assets. -Contribute to strategic growth initiatives and identify opportunities for portfolio enhancement. -Oversee end-to-end management of a substantial mixed-use portfolio across London. -Lead and inspire a high-performing team of property and facilities professionals.

Requirements

• property management
• arla
• senior leadership
• change management
• 10+ years
• strategic

What You Bring

This is a rare opportunity to join an established, forward-thinking organisation with a diverse portfolio of prime residential assets across London and the South East. The role offers genuine influence at board level, with full responsibility for strategy, performance, and client experience within the property management division. I am working exclusively with a leading property investment and management business based in Central London, seeking to appoint an exceptional Director of Property Management to lead their growing portfolio operations team. -Strong technical understanding of both residential property management. -Proven leadership and change management experience. -A strategic thinker who enjoys being part of a collaborative leadership team. -Minimum 10 years' experience in property management, with at least 5 at senior leadership level. -ARLA qualification essential -Excellent communication, negotiation, and client relationship skills.

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Benefits

Location: Central London (Hybrid Working) Salary: £120,000 - £150,000 + Bonus + Excellent Benefits -Modern Central London office -Hybrid working -Enhanced pension contributions -Private healthcare & wellbeing package -Performance Bonus -25 days annual leave + birthday off + volunteering day

About Deverellsmith

-From its London roots, it has grown into a global force, extending its reach across the UK, Europe, the US and the Middle East. -The company expanded its offering with the acquisition of flexible working platform Daisy Chain, integrating technology into recruitment. -It operates both its core recruitment arm and Hintel—an outsourced talent consultancy focused on the property sector. -Known for high‑profile placements, it works with small agencies up to major developers, estate agents, lenders and operators. -Specialisms range across residential, commercial, development, investment, land & planning, debt & equity, mortgages and more. -It delivers data‑driven recruitment strategies, including salary guides and market reports, tailored to Build‑to‑Rent and other sectors. -Growth highlights include launching a national UK estate agency service and opening a Middle East office under the Hintel brand.

Sector Specialisms