
Project Account Manager
Hilti North America
The Role
Overview
Manage strategic customer accounts, drive sales growth, and deliver Hilti solutions.
Key Responsibilities
- product demo
- territory management
- strategic sales
- account coordination
- business planning
- asset management
Tasks
-Demonstrate Hilti products and services in person, face-to-face, with customers. -Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools. -Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/ industrial companies. -Make outside, face-to-face sales to an assigned set of strategic VIP customers within a geographic area while strengthening the company’s position or market shares within the assigned group of accounts. -When necessary, coordinate efforts of relevant Account Managers to support the implementation/sales of products and services to their assigned accounts. -Participate in construction industry trade organizations to build relationships and network of contacts. -Nurture strategic relationships with top accounts and create business plans to identify product and solution gaps existing in a customer’s current purchasing habits. -Demonstrate consultative selling; collaborate with the customer to analyze and assess the need for a product or service. -Collaborate with a variety of departments (materials management, logistics, credit, marketing, technical services, and customer service). -Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales. -Influencing without authority, taking the initiative in leading projects or important topics that impact the customer or the Division. -Care for and maintain company assets, e.g. companies provide vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or loss inventory.
Requirements
- salesforce
- ms office
- bachelor’s degree
- business development
- customer relations
- strategic projects
What You Bring
-Some experience with reading and understanding construction documents preferred. -Ability to thrive both independently and in a team environment. -Proficient computer skills including MS Office Suite and smartphones. -Extensive experience with Salesforce.com platform preferred. -Three (3) year prior experience working directly with customers preferred (either over phone or face-to-face). -Ability to develop engaged customer relationships and effectively implement strategic concepts. -Demonstrated success as a Hilti Account Manager or developing key customer accounts preferred. -Must maintain a professional business appearance in accordance with Hilti North America dress policy at all times. -Previous experience of preparing professional sales presentations and quotes for customers. -Must be persuasive, sales driven, customer focused, and a team player. -Excellent time and territory management skills. -Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations. -Proven ability working on strategic projects that have a longer-term focus. -Experience in business development or developing customer accounts into more engaged and VIP customers. -High School Diploma or GED required; bachelor’s degree preferred or equivalent work experience. -Must be able to build prospects and business relationships over a longer period of time.
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Benefits
-Medical/Dental/Vision coverage effective on your first day of employment -Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate. -Employee Assistance Program (EAP), company-paid wellness screenings. -Education reimbursements. -401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment. -Life, accident and disability insurance. -Paid parental leave, sabbaticals, military leave. -Up to five days per year of back-up daycare. -Generous Paid Time Off policy and holidays including two days to give back to your local community.
The Company
About Hilti North America
-is a leading provider of innovative products, services, and solutions for construction professionals. -portfolio includes power tools, fastening systems, and construction software designed to increase productivity on job sites. -solutions span diverse sectors, with a strong presence in industrial, commercial, residential, and infrastructure projects. -focuses on quality, providing equipment and services for everything from building foundations to complex commercial infrastructure. -offers cutting-edge technology and a commitment to delivering long-lasting, reliable solutions to its customers. -provides consulting services, project management support, and training for construction professionals. -projects often involve large-scale builds such as skyscrapers, bridges, and commercial complexes. -remains at the forefront of the construction industry, constantly evolving its offerings to meet the demands of modern building and infrastructure challenges.
Sector Specialisms
Energy
Industrial
Power sector
Mining
Oil and Gas
Construction
Infrastructure
Buildings
Residential
Commercial
Heavy Civil
Transportation
Utilities
Water Resources
Marine
Solar
Wind
Nuclear
Government
