National Account Manager - Workforce Strategy

Overview

Strategic advisor managing a Global 500 Direct Source program and workforce strategy.

Key Responsibilities

• data analysis
• program roadmap
• kpi reporting
• program implementation
• recruitment advisory
• issue resolution

Tasks

As a National Account Manager – Workforce Strategy, you will act as the strategic advisor and relationship lead for a Global 500 partner’s Direct Source program. You will oversee program success, build alignment between hiring initiatives and business objectives, and exercise independent judgment in resolving workforce challenges. This role requires a balance of program design, workforce analytics, and high-level relationship management. -Analyze market data, workforce trends, and competitive activity to produce actionable insights that inform program decisions. -Collaborate with partner executives and hiring leaders to shape workforce strategies aligned with corporate goals and market conditions. -Become a subject matter expert in the partner’s culture, strategic initiatives, and workforce priorities to ensure program alignment and success. -Lead regular program governance meetings, reporting on KPIs, fulfillment, and workforce strategy effectiveness to both internal leadership and partner executives. -Develop and execute a strategic program roadmap, including initiatives to improve talent pipelines, workforce diversity, and long-term scalability. -Act as the primary liaison for program escalations related to service delivery, billing, workforce performance, or policy, applying discretion and judgment in issue resolution. -Provide advisory guidance to hiring managers and internal delivery teams, ensuring best practices in recruitment and program compliance. -Build, implement, and continuously improve a best-in-class Direct Source program tailored to the needs of our global partner.

Requirements

• data analysis
• forecasting
• problem solving
• program management
• ats
• executive stakeholder

What You Bring

-Skilled at interpreting data, developing forecasts, and making recommendations that influence business outcomes. -Known for exercising independent judgment and problem-solving in high-visibility, strategic situations. -Experienced in program management, account management, or workforce solutions advisory, ideally within contingent labor or staffing environments. -Adept with tools such as ATS platforms and workforce management systems. -Confident in working with senior partner stakeholders and facilitating discussions at the executive level. -Knowledgeable about contingent labor programs, recruitment strategies, and workforce best practices.

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Benefits

The salary range that the employer in good faith reasonably expects to pay for this position is $55,000 – $70,000 annually, depending on experience and qualifications. Our benefits include medical, dental, vision and retirement benefits. Tundra fosters a pay-for-performance culture and offers competitive compensation packages. Not interested in this position, but do you know somebody who might be? Check out our Referral Reward Program , referrals are a big secret behind our success. As always, we’re on the lookout for great people. We know that you know great people. Click on ‘Tell a Friend’ option to refer a friend. In addition to our base salaries, we offer Uncapped Commission, Bonuses, and Associate Option Plans where applicable. -Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization. -Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra. -Continued Professional Development – tailored Sales and Leadership development courses to support your career growth here at Tundra.

About Tundra Technical Solutions

-Began as a niche IT staffing provider and has grown into a global talent solutions firm. -Serves both contingent and permanent hiring needs, encompassing managed service provider (MSP), recruitment process outsourcing (RPO), and direct-source curation. -Project portfolio spans complex IT infrastructure, cybersecurity, software development, and ERP deployments in public and private sectors. -Pioneered employer-branded talent communities, combining curated talent pools with VMS integration for cost and time efficiencies. -Standout partnerships include global direct-sourcing with LiveHire and recent alliances to boost diversity initiatives and green-collar staffing. -Holds ISO 9001 certification.

Sector Specialisms

Security Clearance

-criminal history will be considered per the los angeles county fair chance ordinance and california fair chance act. -background check required for duties involving secure information and hardware protection.