National Account Manager - Workforce Strategy

As a National Account Manager – Workforce Strategy, you will act as the strategic advisor and relationship lead for a Global 500 partner’s Direct Source program. You will oversee program success, build alignment between hiring initiatives and business objectives, and exercise independent judgment in resolving workforce challenges. This role requires a balance of program design, workforce analytics, and high-level relationship management.

• Analyze market data, workforce trends, and competitive activity to produce actionable insights that inform program decisions.
• Collaborate with partner executives and hiring leaders to shape workforce strategies aligned with corporate goals and market conditions.
• Become a subject matter expert in the partner’s culture, strategic initiatives, and workforce priorities to ensure program alignment and success.
• Lead regular program governance meetings, reporting on KPIs, fulfillment, and workforce strategy effectiveness to both internal leadership and partner executives.
• Develop and execute a strategic program roadmap, including initiatives to improve talent pipelines, workforce diversity, and long-term scalability.
• Act as the primary liaison for program escalations related to service delivery, billing, workforce performance, or policy, applying discretion and judgment in issue resolution.
• Provide advisory guidance to hiring managers and internal delivery teams, ensuring best practices in recruitment and program compliance.
• Build, implement, and continuously improve a best-in-class Direct Source program tailored to the needs of our global partner.

• Skilled at interpreting data, developing forecasts, and making recommendations that influence business outcomes.
• Known for exercising independent judgment and problem-solving in high-visibility, strategic situations.
• Experienced in program management, account management, or workforce solutions advisory, ideally within contingent labor or staffing environments.
• Adept with tools such as ATS platforms and workforce management systems.
• Confident in working with senior partner stakeholders and facilitating discussions at the executive level.
• Knowledgeable about contingent labor programs, recruitment strategies, and workforce best practices.

The salary range that the employer in good faith reasonably expects to pay for this position is $55,000 – $70,000 annually, depending on experience and qualifications.

Our benefits include medical, dental, vision and retirement benefits.

Tundra fosters a pay-for-performance culture and offers competitive compensation packages.

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In addition to our base salaries, we offer Uncapped Commission, Bonuses, and Associate Option Plans where applicable.

• Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization.
• Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.
• Continued Professional Development – tailored Sales and Leadership development courses to support your career growth here at Tundra.