Home Delivery and Assembly Associate

Overview

Handle delivery, assembly, and customer service for furniture ensuring quality standards.

Key Responsibilities

• client liaison
• delivery ops
• installation
• inspections
• issue reporting
• safety compliance

Tasks

The Delivery and Installation Associate is responsible for overseeing and executing the delivery and installation process on the ground, accompanying drivers to ensure all products are handled, transported, and delivered in line with Majid Al Futtaim Lifestyle’s premium standards. The role combines hands-on delivery and assembly duties with customer interaction, ensuring each order is completed with accuracy, care, and exceptional service. -Serve as the main customer point of contact during delivery, maintaining professional and courteous communication. -Participate directly in loading, transportation, delivery, and installation of furniture items. -Ensure every delivery meets the brand’s standards, from product handling to final setup and presentation in the client’s home. -Conduct pre-delivery and post-installation inspections to ensure all items are damage-free and customer satisfaction is achieved. -Report any product or installation issues promptly and assist in documenting incidents or damages. -Deliver exceptional customer service at every stage of the delivery process, proactively addressing client questions, ensuring satisfaction, and representing the brand with professionalism. -Ensure compliance with all health, safety, and company policies during delivery and installation activities.

Requirements

• delivery
• english
• highschool
• communication
• carpentry
• installation

What You Bring

-Delivery Experience is required. -Excellent to Fluent English. -High school certificate. -Excellent communication and customer service skills. -1-2 years’ industry experience in delivery or installation — preferably in luxury furniture or home décor. -Carpentry Experience is required.

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Benefits

-Work in a friendly environment, where everyone shares positive vibes and excited about our future. -Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

About Majid Al Futtaim

-Created from a vision to redefine shopping and leisure in the Middle East, this group evolved from a single founder's idea into a cross-continental leader. -It drives growth through major retail and community hubs like shopping malls, hotels, and mixed-use developments. -Features exclusive franchises and key projects such as Carrefour hypermarkets, VOX cinemas, Ski Dubai, iFly Dubai, and the iconic Mall of the Emirates. -Operates a leisure division that introduces unique attractions like indoor skiing, skydiving, waterparks, and flagship stores for LEGO and American Girl. -Known for impressive achievements, including the region's largest indoor ski floor, the first corporate green sukuk in the Middle East, and a multi-screen IMAX and 4DX cinema flagship.

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