Trainee Sales Consultant

Overview

Assist sales consultants in customer handling, admin, and site outreach across sales hubs.

Key Responsibilities

• tech innovation
• virtual tours
• data recording
• lead generation
• asset management
• customer service

Tasks

We have a great opportunity for a Trainee Sales Consultant to join our team within Vistry South West Midlands, covering site in Coventry and Kenilworth, and supporting existing Sales Consultants across the region. As our Trainee Sales Consultant you will be responsible for supporting the Sales Consultants in the day to day running of the regional sales hubs in accordance with the customer journey. Working with the Sales Consultants, give support to the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across several sites and housing ranges within the sales hub and assist with the delivery of successful continual sales at all sites within the designated sales hubs.We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. -Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions -Deal with all customers in a polite, friendly, and efficient manner. -Take responsibility for all company property and equipment across each site within the specified sales hub. -Assist with any implementation of new innovation in fulfilling the business targets on new home sales across all sites within the designated sales hub. -Work with the Site teams across all Hub sites when required to understand the progress of build of current plots and prospective plots in order to provide customer information to the sites and, in turn, clearly communicate with the customer. -Ensure every customer contact is recorded on the relevant IT system and in line with GDPR. -Support with the creation and delivery of informative and clear Virtual tours of sites and house plots to all customers within the designated sales hub -When required, support the Sales Consultants to deliver high quality home demonstrations both virtually and face to face in conjunction with the build/maintenance teams in the home that the customer has purchased. -Carry out daily tasks required for each of the specified sites within the designated hub. -Assist the Sales Consultants with pre-booked customers visits as required, ensuring that these are arranged at suitable times and are undertaken effectively. -Assist with the proactive selling of all types of customer extras across all reservations to drive additional profit for the Company as required. -Support colleagues within all sales hubs to ensure all aspects of the sales process are completed to the required standard with all customers. -Develop a detailed knowledge of all Bovis Homes and Linden Homes house types and plots available and upcoming within all sites within specified hub to ensure each customer is given every opportunity to purchase a new home. -At all times follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer. -Develop a detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them. -Support the Sales Consultants in ensuring that customers are kept fully and regularly informed of the progress of their purchase. -Travel to all sites within the specified sales hub’s area to undertake pre booked customer appointments as required -Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated sales hubs. -Ensure all relevant stakeholders and colleagues working within the relevant sales hub are informed of key departmental developments. -Support the Sales Consultants with customer negotiations to ensure the best sales outcome for the business -Learn how to evaluate each sales process with customers as to how the sale can be achieved more effectively, efficiently, and profitably for the Company. -Develop a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new home -Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.

Requirements

• microsoft office
• it skills
• gcses
• driving licence
• sales targets
• negotiation

What You Bring

-Ability to handle complaints and difficult situations -Experience in generating leads and sales through telephone-based business development. -Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area. -Willing to travel to all sales sites, including regional offices -Excellent communication skills -Excellent IT skills with demonstrable knowledge of Microsoft Office tools -Patience and ability to remain calm under pressure -Good planning and organisational skills -The ability to work under pressure and meet sales targets. -Full driving licence and access to a suitable vehicle. -Proven track record of exceptional sales -Experience working in a customer facing role. -Excellent administration and organisational skills -Strong negotiation and sales skills -5 GCSEs / GCE including Mathematics and English (at C grade or above). -Proven track record of achieving sales targets

People Also Searched For

Benefits

-Enhanced maternity, paternity and adoption leave -Share save and share incentive schemes -Salary sacrifice car scheme available to all employees -Life assurance at 4 x your annual salary -Employee rewards portal with many more benefits... -Private medical insurance, with employee paid cover -Competitive pension scheme through salary sacrifice -Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service -Competitive basic salary and annual bonus -Mileage allowance -2 Volunteering days per annum

About Vistry Group

-Launched following the merger of Bovis Homes and Galliford Try’s housing arm in January 2020. -Operates three retail brands—Bovis Homes, Linden Homes, Countryside Homes—and a B2B Partnerships arm. -Known for timber-frame manufacturing via Vistry Works, boosting quality, speed, and carbon performance. -Typical projects include mixed-tenure neighbourhoods with schools, parks, orchards, and community facilities. -Completed major schemes like Meridian Water regeneration and Countryside Partnerships integration in 2022.

Sector Specialisms