Principal Specialist - IT ETRM Systems

Overview

Supports ION RightAngle ETRM system, handling issues, upgrades, and user assistance.

Key Responsibilities

• system deployment
• change management
• design docs
• issue documentation
• user support
• best practices

Tasks

-Contributes to best practice library and mentors’ other team members -Field questions from end-users and assist with data issues -Interact daily with end-users, developers, and managers to support and enhance RightAngle -Complete analysis, testing and deployment for RightAngle system upgrades, patches, and custom code releases. -Follow defined change management procedures and internal guidelines -Ensure requirements are being met in accordance with corporate compliance -Ensure proper communication to all levels of the organization -Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions -Create and maintain system functional design documents -Occasional overnight travel may be required.

Requirements

• bachelor’s
• 10+ years
• rightangle
• sql
• advanced excel
• servicenow

What You Bring

-Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities -The Lead IT Specialist level requires a Bachelor’s degree or equivalent experience and 8+ years of relevant job related experience -Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards -Must be able to work on multiple simultaneous tasks with limited supervision -Experience with ION RightAngle S20+ is preferred -The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience. -Excellent customer service, interpersonal, communication and team collaboration skills -Capable of testing business scenarios in RightAngle from deal capture to invoicing -Advanced Excel skills & Intermediate skills in other MS Office applications -The Senior IT Specialist level requires a Bachelor’s degree or equivalent experience and 5-8 years of relevant job related experience -Previous experience in Oil & Gas industry is a plus -Availability to support after hours on business-critical situations and scheduled tasks -Experience working with ticketing systems such as Remedy, ServiceNow -A strong understanding of SQL and relational database concepts -10+ years of experience in application support -Excellent analytical and problem-solving skills, strong organizational skills, attention to detail -Bachelor's degree preferably in Information Technology, Information Systems or related area -Familiarity with front to back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory and Settlements -Familiarity with SDLC processes such as Agile, Waterfall, etc. -Ability to create complex pricing provisions and report views -Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.

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Benefits

-Usually, normal office working conditions.

About Energy Transfer

-Growth has been fuelled by bold acquisitions—Sunoco, Southern Union, Regency, Williams, SemGroup, Crestwood—each adding new pipeline systems, storage, or marketing reach. -Projects range from the first Dakota Access crude conduit to the Lake Charles LNG export terminal and AI-data center gas supply agreement. -Specialisms span natural gas midstream, interstate/intrastate transport, NGL fractionation, crude/refined-product terminals and LNG operations. -Unusual fact: beyond pipelines, it even struck a deal to power AI-focused data centers via its Oasis Pipeline, showcasing a creative pivot into tech-energy synergy.

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