Leasing Consultant CSS

Description

• Move-In Coordination: Prepare lease agreements and move-in packages, inspect apartments before move-in, and ensure all units are in excellent condition.
• Daily Operations: Maintain an organized leasing office and ensure all community common areas are clean, inviting, and tour-ready.
• System Management: Use property management software (OneSite or similar) to track leasing traffic, manage availability, and maintain resident data.
• Sales Process: Qualify prospects, assist with applications, and process background and credit checks to support timely lease signings and move-ins.
• Leasing & Tours: Greet prospective residents, conduct property tours, showcase apartment features, and match potential residents with the perfect home.
• Customer Service: Respond to resident service requests, answer incoming calls, and provide exceptional support to current and prospective residents.

Requirements

• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)
• At least 1 year of leasing experience required
• Familiarity with property management systems like OneSite, MRI, or similar platforms
• Solid understanding of property management principles and customer service
• High school diploma or GED required (Bachelor’s degree in Marketing, Sales, or Advertising preferred)
• Bilingual in Spanish & English is a plus!
• Strong organizational skills and attention to detail
• Outstanding interpersonal and communication skills with a strong ability to close leases

Benefits

• Employee Assistance Plan (EAP)
• Eligible for quarterly bonuses
• Leasing commission & renewal bonus
• 401(k) with 4% employer match
• Medical, dental, and vision insurance + employer-paid Health Reimbursement Account (HRA)
• Employee referral program
• ️ Employer-paid short-term, long-term disability & life insurance
• 10 vacation days, 7 sick days, and 11.5 paid holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance