CFAA Fire Service Technician

Overview

Service tech troubleshooting, installing, and maintaining fire & life safety systems.

Key Responsibilities

• fire systems
• troubleshooting
• installation
• customer contact
• on-call
• mentoring

Tasks

-Help to train or mentor others on the service team. -Encouraging and collaborative team environment. -Responsible to contact customer representative and ascertain equipment/systems problems. -Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems, including SimplexGrinnell. -Obtain customer signature upon completed service call assignment. -Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. -Participate in a scheduled On-call rotation. -Moving equipment and tools up to 50-70 lbs. -Receive service calls from the Service Resource Center, including a brief description of equipment/system malfunctions. -Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers. -Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites. -Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.

Requirements

• high school
• cfaa certification
• test equipment
• customer service
• blueprints
• low voltage

What You Bring

-High School Diploma or equivalent -Valid CFAA Certification. -Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices. -Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction. -Experience in reading and interpreting blueprints, submittals, and operational/product manuals. -Ability to follow verbal and written instructions. -2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems,

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Benefits

-Paid vacation, holidays, and sick time. -Company vehicle, tools, and equipment provided to complete all jobs. -Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources. -Competitive pay. -Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one. -JCI Employee discount programs (The Loop by Perk Spot).

About Johnson Controls

-Pioneered the electric thermostat, launching the building controls industry. -Evolved into a global leader in smart building systems through over a century of innovation. -Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform. -Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services. -Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Sector Specialisms