Business Deployment Manager

Overview

Implement initiatives, manage change and deployments, coordinate stakeholders in customer operations.

Key Responsibilities

• tender management
• change control
• stakeholder coordination
• risk communication
• functional testing
• benchmarking

Tasks

-Communicate deployment progress and critical service improvement information -Respond to complex contractual obligations/revisions, identification of risks/issues -Evaluate options and recommend actions aligned with business specific objectives -Responsible for developing and managing the end-to-end plan for supplier tendering activities, including scheduling key milestones, aligning with business requirements, and ensuring timely delivery of all tender documentation -Accountable for coordinating with internal stakeholders to gather requirements, maintain compliance with procurement policies and regulatory standards, and oversee supplier communications throughout the tender process. -Ensure that any change requests impacting Front Office users are reviewed and approved by Front Office prior by key stakeholders -Primary control point for all change requests, ensuring rigorous review and formal approval by the Front Office. Accountable for applying critical challenge where appropriate, safeguarding operational standards. -Ensure effective communication of all activities/risks/issues impacting SP or outsource partner(s), assisting with development of mitigating action plans where appropriate. -Support development of functional requirements, responsible for co-ordinating testing and responsible for training plans and strategies for the service experience improvement -Identify benchmark opportunities in Utilities and other business sectors -Work with the SP Operational Planning team to Ensure decisions by Outsource partners are communicated and impact assessed -Manage stakeholders to ensure improvements impact required customer touch points -Provide input to the phased improvement/deployment plans across Energy Retail

Requirements

• leadership
• degree
• change management
• stakeholder management
• excel
• agile

What You Bring

-Demonstrated leadership in managing, coaching, and developing teams to achieve performance goals -Degree-level education (or equivalent experience) in Business, Project Management, or related discipline. -Proven experience in managing complex business change initiatives, and deployment planning. -Strong stakeholder management and communication skills, with ability to facilitate, influence and present at senior levels. -Proficiency in Microsoft Excel and PowerPoint for managing plans, tracking actions, and producing reports. -Knowledge of change management methodologies (e.g., Agile, Lean Six Sigma) and continuous improvement practices.

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Benefits

-Life Assurance (4x salary) -Access to ‘nudge’ financial wellbeing support -36 days annual leave -Cycle to Work scheme and public transport season ticket loans -Technology Vouchers – save more and spread the cost of your technology purposes -Share Incentive Plan and Sharesave Scheme -Electric Vehicle Schemes – to help you transition to green/clean driving -Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments -Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more -Holiday purchase – perfect your work/life balance with extra annual leave

About Avangrid

-Born in 2015 from a merger with UIL Holdings, creating a national powerhouse from regional utilities. -Headquartered in Orange, Connecticut, with operations in 24 U.S. states. -Its utilities arm manages eight electric and natural gas systems. -Projects include onshore wind, solar, biomass, thermal plants, and grid upgrades. -Fully acquired by Iberdrola in late 2024, enhancing investment potential. -Key ventures include the nation's largest offshore wind project and the Maine Power upgrade. -Combines local legacy with large-scale clean energy ambition.

Sector Specialisms

Interview Process

-interviews anticipated early december

Visa Sponsorship

-company will support necessary immigration requirements for non‑citizen applicants.