Claims Advisor

Overview

Oversee workplace injury claims, manage WCB processes, and coordinate return-to-work programs.

Key Responsibilities

• claims management
• compliance
• incident investigation
• report preparation
• data analysis
• training

Tasks

-Provide training to supervisors and staff on incident reporting and claims processes. -Ensure compliance with Alberta’s Occupational Health and Safety Act and WCB regulations. -Investigate workplace incidents in collaboration with safety and operations teams. -Develop and implement modified work and return-to-work programs. -Liaise with WCB Alberta, insurers, medical providers, and legal counsel as needed. -Monitor progress and adjust plans based on medical updates and operational needs. -Manage and oversee all WCB and insurance claims from incident reporting to resolution. -Support audits and provide documentation for regulatory or insurance reviews. -Maintain accurate and confidential records of all claims and related documentation. -Identify trends and recommend improvements to reduce workplace injuries and claims. -Prepare regular reports on claims trends, costs, and performance metrics. -Participate in safety committee meetings and contribute to risk mitigation strategies. -Collaborate with supervisors and employees to ensure safe and timely reintegration.

Requirements

• disability cert
• 3-5 years
• claims management
• microsoft office
• ohs degree
• alberta wcb

What You Bring

-Certification in disability management (e.g., CDMP, CRTWC) is an asset. -Minimum 3–5 years of experience managing WCB or insurance claims, preferably in a manufacturing or industrial setting. -Proficiency in claims management systems and Microsoft Office Suite. -Diploma or degree in Occupational Health & Safety, Human Resources, Business Administration, or related field. -Excellent communication, negotiation, and conflict resolution skills. -Strong knowledge of Alberta WCB legislation and return-to-work best practices.

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Benefits

-Paid holidays, paid vacation days, and paid sick time -Competitive pay -Comprehensive Benefits Package including Retirement Savings Plan, Extended Health Care

About Johnson Controls

-Pioneered the electric thermostat, launching the building controls industry. -Evolved into a global leader in smart building systems through over a century of innovation. -Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform. -Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services. -Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

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