High Volume Outbound Caller/ Office Assistant - DHI Insurance

Overview

Make 150-200 outbound calls daily to schedule insurance quote conversations.

Key Responsibilities

• professional development
• ethical conduct
• team collaboration
• outbound calls
• workload management
• file documentation

Tasks

-Participate in ongoing training and professional development, including mandatory compliance courses -Conduct all business in a professional and ethical manner to serve customers and enhance the company's reputation and profitability -Build and maintain strong working relationships with internal team members -Conduct high volume (150 - 200 per day) outbound phone calls to prospective customers with the goal of scheduling a conversation between the customer and a licensed agent to review an insurance quote -Organize and prioritize workload to meet team and company objectives -Accurately document all customer files

Requirements

• microsoft office
• high school
• call center
• sales
• common sense
• motivated

What You Bring

-Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications -Motivated to grow within the insurance field, ideally with long-term career goals aligned with the Insurance Agent path. -Proficiency with Microsoft Office Suite and email communication -High school diploma or General Education Degree (GED) -Call center or sales experience strongly preferred

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About D.R. Horton

-A prominent homebuilder that has expanded to become one of the largest in the United States. -Offers a wide range of housing options, including single-family, multi-family, and luxury residences. -Operates nationwide, creating communities tailored to diverse customer preferences. -Committed to providing affordable and high-quality housing solutions. -Engages in both residential and commercial real estate development. -Known for delivering projects on time and within budget. -A leader in modern design and energy-efficient living solutions. -Expanded significantly into the luxury housing market with notable projects. -Demonstrates strong financial health and consistent growth in revenue.

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