Cleaning Manager VA2489

Overview

Lead and manage a 10‑person cleaning team at a Birmingham client site

Key Responsibilities

• staffing coordination
• sla management
• inventory control
• quality assurance
• client service
• payroll processing

Tasks

-To work flexible shift patterns to positively and effectively manage and support both day & evening teams -Adhere to approved operational procedures. -Comply fully with health and safety requirements, legislation, regulations, policies and procedures. -To co-ordinate relevant and appropriate staffing levels according to the service contract and ensure that these employees are fulfilling their duties and responsibilities in line with the contract specification. -To ensure that Anabas delivers an excellent service delivery across all areas, and performance against SLAs and client contract requirements. -To manage stock levels of chemicals, materials and consumable -To own management responsibility for ensuring a seamless and invisible provision of cleaning and soft services. -To be accountable for quality of work and tasks within the cleaning remit -To provide assistance where appropriate in line with the service level agreement and assignment instructions. -To co-ordinate staffing levels as the need may arise in the Central Birmingham area, supporting our wider business objectives and client needs. -To provide a proactive and customer focused service that is tailored to our client’s individual needs and supports their core activities, with a consistent and best in class approach. -To uphold and support Anabas company ethos with regards to; SSoW, industry best practice, security, colleague engagement, customer advocacy, business growth and overall H&S for the cleaning team and subsequent provisions. -To ensure all cleaning is carried out under specific instructions, systems of work and in line with industry standard and agreed specification. -To have direct responsibility for approx. 10 on site employees within a day and evening housekeeping team. -Provide support to Bids & Tenders as required. -Participate in the staff appraisal and development scheme, one to one performance discussions and attend identified training to ensure continuous learning and improvement. -Responsibility for managing payroll processes for all direct reports and ensuring timely -Responsibility for ensuring that the contract is fully staffed at all times -To ensure all problems and/or queries are dealt with in a timely manner and in accordance with KPI's

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Benefits

-Training & development opportunity. -Cycle 2 Work scheme. -33 days holiday per year inc Bank Holidays. -Employee Assistance Programme. -Recognition and Reward scheme. -Company events.

About Anabas

-Founded with a vision to provide exceptional facilities management services. -Specializes in integrated facilities management across multiple sectors, ensuring client satisfaction. -Experience spans over decades, with expertise in both public and private sector projects. -Known for providing efficient solutions for large-scale projects in diverse industries. -Works with a wide range of sectors including residential, commercial, and industrial buildings. -Has a proven track record of supporting the infrastructure and utilities sector with specialized services. -Emphasizes delivering projects on time and within budget, maintaining high standards of service.

Sector Specialisms