Assistant Property Manager

Parkbridge

The Role

Overview

Assist property manager with operations, tenant relations, leasing, and admin tasks.

Key Responsibilities

  • lease administration
  • rent collection
  • maintenance coordination
  • tenant relations
  • property inspections
  • budget management

Tasks

-Carry out lease administration -Assist in marketing available rental units, including updating listings, coordinating showings, and responding to prospective tenant inquiries. -Collect rent and manage late payment issues, including issuing notices for non-payment. -Assist in managing on-site staff and vendors, ensuring tasks are completed according to schedule and quality standards. -Assist with lease administration, including processing new leases, lease renewals, and terminations. -Perform general administrative duties, such as answering phone calls, emails, and maintaining tenant files. -Prepare and review leasing documents, ensuring accuracy and compliance with company policies and legal requirements. -Maintain positive tenant relations by addressing issues in a timely and professional manner. -Help the Property Manager manage evictions and legal notices, ensuring proper procedure is followed. -Assist in preparing the property for inspections and ensuring compliance with health, safety, and building codes. -Provide guidance and support to maintenance staff and leasing agents when needed. -Prepare and distribute notices to tenants, including rent reminders, policy updates, and other important communications. -Assist in organizing preventive maintenance schedules for the property. -Serve as a point of contact for tenants, responding to inquiries, addressing concerns, and providing exceptional customer service. -Coordinate maintenance requests and follow up to ensure timely completion of repairs. -Assist the Property Manager in overseeing the day-to-day operations of the property, ensuring smooth and efficient functioning. -Assist in managing property budgets and ensuring expenditures stay within budgetary limits. -Assist in enforcing lease agreements and property rules and regulations. -Promote a positive community atmosphere by addressing tenant concerns and fostering good relationships. -Conduct regular property inspections and report any maintenance or safety concerns -Help with move-in/move-out processes, including conducting inspections and preparing rental homes/sites for new tenants. -Maintain accurate records of all transactions, maintenance requests, and resident interactions. -Assist with tenant screening, including processing applications, conducting background checks, and gathering references. -Assist with rent collection and ensure timely payment by tenants. Follow up on overdue payments and assist with issuing late notices.

Requirements

  • yardi
  • ms office
  • 1-3 yrs
  • bachelor's
  • tenancy law
  • problem solving

What You Bring

-Ability to handle tenant concerns and complaints in a professional and calm manner. -Good organizational and time-management skills, with the ability to handle multiple tasks simultaneously. -Basic understanding of accounting principles and budgeting. -Ability to work independently and as part of a team. -1-3 years of experience in property management or a customer service role. -Proficiency in Microsoft Office (Word, Excel, Outlook) and property management software. -High school diploma or equivalent; bachelor’s degree in real estate, business, or a related field is a plus. -Familiarity with local, tenancy laws and regulations. -Strong communication and interpersonal skills, with the ability to work effectively with tenants, staff, and vendors. -Knowledge of property management software (e.g., Yardi is preferred.) -Ability to handle emergency situations effectively and professionally. -Problem-solving skills, with the ability to address and resolve issues efficiently.

The Company

About Parkbridge

-Focus on residential and recreational property development and management -Manages a wide range of properties, including community-based developments and vacation properties -Blends functional residential spaces with leisure and recreation through innovation -Prioritizes sustainability and long-term growth in development strategies -Expanded portfolio to include recreational properties offering unique community experiences -Standout project approach combines real estate development with outdoor recreational facilities -Trusted name in property ownership and management through strategic land management

Sector Specialisms

Commercial

Public sector

Electric vehicle (EV)

Town centre regeneration

Agency

Commercial consultancy

Public sector consultancy

EV consultancy

Car park operations

Site acquisition

Financial appraisal