[LTA-TRO] SENIOR MANAGER, APPEALS

Overview

Manage traffic appeal cases, streamline processes, and improve customer experience.

Requirements

• analytical
• communication
• microsoft office
• positive attitude
• adaptable
• 5-year management

What You Bring

-Strong analytical and written communication skills -Knowledge in any discipline -Proficient in Microsoft Office applications (Excel, Word, PowerPoint) -Possess positive attitude with good communications and interpersonal skills to engage various stakeholders -Self-motivated, meticulous and resourceful -Highly adaptable team player who is able to work independently and multi-task in a dynamic and fast environment -Preferably at least 5 years of supervisory or managerial experience, ideally in enforcement functions or customer service

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About Land Transport Authority (Lta) Singapore

-Unified multiple agencies in 1995 to address Singapore's rapidly growing land transport needs. -Expanded rail, road, cycling, and pedestrian networks through strategic masterplanning. -Landmark projects include the Thomson–East Coast, Cross Island, and Jurong Region MRT lines, along with road widening initiatives. -Active in engineering, constructing bridges, expressways, cycling paths, and EV-charging infrastructure. -Champions innovative trials, such as driverless public buses and autonomous logistics vehicles.

Sector Specialisms