Multisite Leasing Consultant - Deerwood (San Diego)

Description

• Represents the Company in a professional manner at all times.
• Cross-sells, both within assigned communities and other sister communities to meet the needs of the prospective residents.
• Provides leadership and mentorship to Leasing Consultants.
• Proactively manages the Tour Schedules.
• Monitors community trends to prepare for future occupancy needs.
• Completes CRM tasks within the appropriate time frame.
• Assists residents regarding payment and account ledger inquiries.
• Inspects the community ready product and tour path daily.
• Proactively manages leads and customer experience using the Customer Relationship Management Software (CRM) at all assigned communities.
• Coordinate and support resident events as directed throughout the year, which may occur during evenings and weekends.
• Under the direction of the Community, General, or Area Sales Manager, coordinates the schedule and times for dedicated in-person onsite presence at assigned properties based on business needs and occupancy/revenue goals, which can change on short notice.
• Supports the community's marketing efforts.
• Communicates effectively with the service and office team, as well as residents.
• Accurately and efficiently prepares and assists with all leasing documents.
• Completes all required training in a timely manner.
• Verifies all scheduled move-in files are complete.
• Promotes the communities based on the prospective resident's needs.
• Assist with postings and notifications to the residents when assigned.

Requirements

• Sales and Customer Service experience is preferred.
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Availability to work a flexible schedule, including weekends
• Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
• Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.
• Knowledge of federal and state apartment housing laws
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
• Maintains accurate and in-depth knowledge of all aspects of the community.
• Maintains market and community knowledge.
• Understands and complies with federal, state and local fair housing laws and standards, as well as landlord/tenant laws and regulations.
• High School diploma or equivalent.
• Employs effective selling techniques to close the sale.

Benefits

• Physical Wellbeing: Medical, dental, and vision care
• The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
• Employees are eligible for overtime pay and performance incentives.
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance