Manager, Cloud and IT Infrastructure

Overview

Lead global IT infrastructure team, design and manage hybrid cloud and enterprise services.

Key Responsibilities

• architecture design
• capacity planning
• license management
• sla monitoring
• infrastructure design
• observability strategy

Tasks

-Lead, mentor, and develop a global team of System Administrators, fostering a culture of accountability, innovation, and continuous improvement. -Define and evolve enterprise architecture standards, frameworks, and roadmaps aligned with business and IT strategy. -Contribute to IT budget planning, forecasting, and resource allocation. -Lead capacity planning efforts to support scalable growth and avoid performance bottlenecks. -Manage licensing and forecasting for cloud and infrastructure platforms to ensure compliance, cost efficiency, renewal planning, and alignment with strategic plans. -Define and monitor SLAs, KPIs, and performance metrics for infrastructure services. -Ensure clear ownership, documentation, and accountability for core systems. -Develop and enforce IT policies, procedures, and standards related to infrastructure and architecture. -Partner with IT leadership to shape and execute the infrastructure roadmap, including cloud adoption, automation, and modernization initiatives. -Collaborate with application, security, and service desk teams to ensure cohesive and secure system integration. -Provide architectural oversight for infrastructure projects, ensuring alignment with enterprise standards and security policies. -Ensure infrastructure systems align with enterprise cybersecurity policies and support audit readiness. -Oversee the design, deployment, and support of enterprise infrastructure, including: -Ensure compliance with licensing, regulatory, and security frameworks across domestic and international operations. -Drive observability and alerting strategy to proactively identify and resolve system performance issues. -Serve as a technical escalation point for complex infrastructure issues. -Promote cross-training and knowledge sharing to build team resilience and redundancy. -Implement career development plans and succession strategies to build a resilient and future-ready infrastructure team. -Manage vendor relationships and contracts for infrastructure-related services and solutions. -Support the professional growth of System Administrators through training, mentoring, and career development. -Ensure high availability, performance, and scalability of infrastructure systems. -Evaluate and recommend emerging technologies that enhance operational efficiency and business agility.

Requirements

• networking
• virtualization
• microsoft
• togaf
• bachelor's
• leadership

What You Bring

-Experience a dynamic and collaborative team culture that fosters innovation and encourages creativity in problem-solving. -Strong leadership, communication, and stakeholder engagement skills. -Networking (firewalls, SD-WAN, VPN, VLANs) -Experience with enterprise architecture frameworks and tools. -Virtualization platforms (VMware, Hyper-V) -Experience in the AEC or professional services industry. -Endpoint management and imaging practices -Proven experience managing hybrid cloud and on-premise environments. -15+ years of progressive IT infrastructure experience, including 3–5 years in a leadership role. -Deep technical expertise in Microsoft enterprise technologies, virtualization, networking, and storage. -Microsoft technologies (Windows Server, Active Directory, Entra AD, SCCM, Intune, M365) -Bachelor’s degree in Computer Science, Information Technology, or a related field. -Willingness to travel as needed. -Experience leading geographically distributed teams -Master’s degree or relevant certifications (e.g., TOGAF, Azure Solutions Architect, VMware, ITIL).

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Benefits

-Salary Range: $120,000 - $130,000 year depending on location, education, experience, and any certifications that are directly related to the position. -Benefits include health, dental and vision insurance, life insurance, 401K, PTO & paid holiday -Competitive compensation and benefits. -Career growth and learning opportunities in AEC domains.

About Ssoe Group

-Over its 75‑year arc, the firm expanded into 20+ offices, with projects spanning 40 countries. -SSOE combines architecture, engineering, construction management, VDC/BIM, master planning and commissioning services. -Typical projects include semiconductor fabs, automotive plants, battery facilities, food and chemical processing sites, healthcare campuses, and corporate buildings. -Clients range from high‑tech manufacturers to healthcare and general building customers, with long‑standing relationships—150 clients over 20 years. -The firm launched its first international office in Shanghai in 2005, later expanding to Chengdu, Mumbai, Austin and beyond. -Its horizontal organizational structure, introduced in 2021, flattened leadership to enhance agility and foster performance‑based growth. -The firm continues to outpace its own growth year over year in revenue and market share while expanding its sector reach. -Noteworthy expansions include establishing operations in Austin to serve high‑tech clients in Texas and broadening global engineering reach.

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