Manager - Solution Architect

Description

• Define and implement standard operating procedures (SOPs) and RACI models for SA engagement and cross-functional collaboration.
• Maintain strong relationships with Product Business Units (PBUs) to ensure roadmap clarity and product readiness.
• Collaborate with PSEs and TSEs to ensure demo and architecture alignment with customer needs.
• Lead, coach, and mentor a geographically distributed team of Solution Architects.
• Develop and maintain a structured onboarding and training program to ensure team readiness and portfolio fluency.
• Contribute to Opportunity Review Board documentation with clear, feasible, and commercially aligned technical content.
• Ensure solution narratives emphasize customer outcomes, integration clarity, and use-case alignment.
• Foster a culture of documentation, repeatability, and continuous improvement.
• Establish and uphold quality standards for architectural clarity, solution alignment, and technical storytelling.
• Provide final technical review of Solution Definitions, architecture diagrams, and RFP responses.
• Ensure team proficiency in explaining both the "what" and the "how" of AMI 2.0, including architectural enablers and operational workflows.
• Promote cross-training and knowledge sharing to reduce single points of dependency.
• Guide strategic positioning through competitive and regulatory awareness.
• Equip SAs to clearly articulate the differentiated value of AMI 2.0, including regulatory justification and measurable outcomes.
• Partner with Deal Desk, Product Solution Engineers (PSEs), Technical Solution Engineers (TSEs), and Sales Specialists to streamline proposal development.
• Proactively identify and communicate risks and architectural tradeoffs.
• Deliver timely updates to the SA team and provide structured customer feedback to influence future product direction.
• Align consistently with Sales Specialists, Value Architecture, and Global Managed Services (GMS) teams.
• Collaborate with Enterprise Client Executive and Client Executives to shape solution architectures, value positioning, scope, and win themes.
• Maintain broad fluency across AMI, DI/Grid Edge, MDMS, network technologies, and partner ecosystems.
• Engage Professional Services early to validate solution feasibility and ensure seamless handoff.
• Operate as a player–coach, actively supporting high-value pursuits while fostering team growth and scalability.
• Serve as Solution Owner for select strategic opportunities, modeling best practices in customer engagement.
• Build and maintain a centralized repository of reusable architecture patterns, templates, and messaging frameworks.
• Define and track KPIs related to solution quality, responsiveness, readiness, and influence on bookings.

Requirements

• Participation in DI/AMI industry groups or meter schools.
• Proven ability to influence and collaborate with Product Business Units.
• Proven success in supporting complex technical sales pursuits with a customer-first mindset.
• 10+ years of experience in solution architecture, technical pre-sales, or enterprise architecture roles.
• Deep expertise in AMI, DI/Grid Edge, MDMS, and network architecture.
• Bachelor’s degree in engineering, computer science, information systems, or a related field.
• Experience working with regulated utilities and understanding industry dynamics.
• Exceptional communication and customer-facing storytelling skills.
• Familiarity with proposal tools such as Loopio.
• Demonstrated ability to lead with authenticity, accountability, and agility in a collaborative environment.
• 3+ years of leadership or mentorship experience in a technical or sales environment.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance