Field Service Representative 1

Overview

Provides in‑store service, inventory replenishment, merchandising, and customer support.

Key Responsibilities

• aisle cleaning
• inventory ordering
• stock straightening
• culling
• store merchandising
• customer interaction

Tasks

Complete tasks, projects and resets of Woodgrain products in stores -CLEANING: Recovering the condition of the aisle since last service. -ORDERING: Replenish inventory according to published guidelines. -Responsible for learning and performing in-store service, managing inventory replenishment (ordering and stocking), generating weekly credits and providing exceptional customer service within a defined territory inside high volume national account stores -CUSTOMER INTERACTION: Build strong dependable relationships with store management and associates. -Cover service calls when regular service representatives are away or on vacation -CULLING: Removing damaged/unsellable material and issuing credit electronically. -STOCKING: Packing out any freight in overhead and incoming freight from the previous weeks order. -MERCHANDISING: Maintain signage and pricing to best practice. Move backers to affect perception. -Full service 2-3 stores per day. Full service includes: CLEANING: Recovering the condition of the aisle since last service. STRAIGHTENING STOCK: Restocking messy bins or displays and resolving bin contamination. STOCKING: Packing out any freight in overhead and incoming freight from the previous weeks order. CULLING: Removing damaged/unsellable material and issuing credit electronically. MERCHANDISING: Maintain signage and pricing to best practice. Move backers to affect perception. ORDERING: Replenish inventory according to published guidelines. CUSTOMER INTERACTION: Build strong dependable relationships with store management and associates. PROJECTS AND TASKS: Merchandising projects and tasks will be assigned by area manager. -STRAIGHTENING STOCK: Restocking messy bins or displays and resolving bin contamination.

Requirements

• drug‑free
• background check
• drug screening
• fitness test

What You Bring

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

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Benefits

Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment. -Flexible Spending Account (FSA) -$21 per hour and quarterly bonus dependent on profitability -Paid Time Off (PTO) -Group Term Life Insurance and AD&D -401k matching, Woodgrain matches up to 3% of your base salary -401(k) with a Company Match -Health Savings Account (HSA) -Employer Paid Long-Term & Short-Term Disability -8 Company Paid Holidays & 1 Floating Holiday -Woodgrain covers 75% of medical, dental and vision insurance -Voluntary Supplemental Hospital and Accident Plans -Perks such as tuition reimbursement and large discounts off Woodgrain products -2 weeks PTO and 9 paid holidays -Employee Assistance Program -Health, Dental, and Vision Insurance

About Woodgrain

-Diversified during both world wars by manufacturing ammo boxes, truck parts, and airplanes. -By 1985 sales surged further via acquisitions. -Typical projects span producing bespoke moulding systems, stile-and-rail doors, factory-finished door components, vinyl and aluminum windows, plus cabinetry parts. -Recent strategic acquisitions include Trimco Millwork, Huttig Building Products, and Kelleher Corporation, expanding reach and product breadth across North America. -Additionally serves pet-related markets, offering horse and pet products alongside traditional building materials. -Blends traditional craftsmanship with modern tech like CNC-tooling, continuous yield optimization, and standardized profiles to ensure quality and efficiency.

Sector Specialisms

Security Clearance

-employment offers contingent on pre‑employment background and drug screening; some roles need a fitness‑for‑duty test.