Information Technology Specialist

Overview

Field IT support for construction sites, handling hardware, networking, and software

Key Responsibilities

• software support
• hardware support
• network config
• it deployment
• vendor liaison
• documentation

Tasks

-Support and troubleshoot construction-specific software and internal applications -Support imaging, inventory, and device rollout as needed -Tackle onsite IT support requests: hardware, software, and network troubleshooting -Collaborate with other IT teams to handle upgrades, contract renewals, and deployments -Maintain clear documentation on asset inventory, jobsite setups, and configurations -Set up and decommission temporary jobsite IT environments—laptops, routers, switches, AV tools, mobile devices -Partner with ISPs and vendors to get connectivity up and running—or shut down cleanly -Keep devices updated and compliant with IT and cybersecurity policies -Configure and maintain secure, stable networks (wired and wireless) at remote field locations

Requirements

• microsoft 365
• active directory
• networking
• meraki
• ticketing
• driver’s license

What You Bring

-Field-based role with regular travel to project sites and branch offices -Familiar with construction tech environments or mobile jobsite support (a big plus) -Valid driver’s license and comfort traveling to multiple sites -Hands-on experience with hardware and networking gear (desktops, laptops, access points, switches, etc.) -Confident troubleshooting Microsoft 365, AD, and other key applications -3–5 years of IT support experience, with 1+ year of field-based or onsite work -Strong grasp of networking fundamentals: TCP/IP, DHCP, VPNs, firewalls -Strong communication skills—you can keep calm and clear, even in the field -Must be able to lift up to 50 lbs and work occasionally in outdoor or active construction environments -Familiarity with ticketing systems (like HappyFox) and MDM tools (like Meraki)

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Benefits

-Bonus potential based on company and individual performance -Total compensation based on experience, skills, and fit -Full benefits package: medical, dental, 401(k), paid time off, and wellness programs -Salary Range: $85,000 – $105,000/year (CA pay transparency compliant)

About Xl Construction

-Specializes in delivering complex construction projects on time and within budget. -Operates in commercial, residential, and industrial sectors. -Portfolio includes large-scale projects like schools, hospitals, office buildings, and industrial facilities. -Employs innovation and cutting-edge technology to improve construction processes. -Known for reliability and precision, frequently engaged for mission-critical projects. -Builds lasting relationships with clients, contractors, and partners.

Sector Specialisms