Leasing Associate - Tax Credit

Overview

Lease, market, and manage resident relations for low-income tax credit housing.

Key Responsibilities

• policy compliance
• property marketing
• resident move-out
• lease processing
• retention program
• file management

Tasks

-HUD rules and regulations, as well as policies and procedures of low-income housing programs -Market the property effectively by answering questions, conducting tours, and promoting community amenities -Completes move out of residents as per the Admissions and Continued Occupancy Policy (ACOP).and SOP’s. Maintain a working knowledge of Housing Authority policy and procedures to assure residents have a clear understanding of changes that may affect their residency -Ensure the model apartments and target apartments are ready for show and maintaining work areas, common areas and office in a clean and orderly manner -Complete lease form or agreement and collect rental deposit -May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds -Develop and maintain an on-going resident retention program under direction of Property Manager -Maintain all resident and property files -Maintain a professional appearance and attitude at all times

Requirements

• mobile devices
• customer service
• tax credit
• microsoft office
• onesite
• lease knowledge

What You Bring

-Must be able to use mobile devices and applications for work-related tasks -Courteous and efficient handling of resident requests and complaints -May be required to sit for extended periods of time while working at a desk -Must be able to hear and understand verbal communications in person and over the phone or computer -May be required to climb stairs -Property leasing, sales and/or customer experience -Have a thorough knowledge of lease terms, specifications and all community policies -Qualified candidates will have 1+ years tax credit experience -Must be able to read documents, computer screens and data -Experience with Microsoft Office Suite including Word and Excel -Regular “shopping” of competitive properties and remaining knowledgeable of market conditions -Onesite experience a plus -Excellent follow up skills via email and phone

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Benefits

-401(k) with robust company match -Comprehensive healthcare coverage available for all full-time, regular associates -Opportunities for professional development, career growth, and role-based learning plans -Ancillary benefits including critical illness, hospital indemnity, and accident insurance -Paid time off plus floating holidays and volunteer days -Weekly pay for all associates working onsite at an apartment community -Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) -Employer-paid employee assistance, mental health, and wellness programs

About Rpm Living

-Three core service lines—hands‑on property management, strategic investments, and development—work together seamlessly. -Typical projects include conventional, senior, and affordable multifamily communities, often with value-add and lease-up cycles. -The award-winning Olmsted brand showcases their development chops, earning national recognition for design and community focus.

Sector Specialisms

Security Clearance

-employment contingent upon successful completion of a background check and a valid driver’s license. -background check required per local, federal, and state regulations.