Service Inside Sales

Key Responsibilities

• proposal prep
• contract renewals
• quote building
• report review
• client relations
• team coordination

Tasks

-Perform administrative duties such as preparing proposals, sending contract renewals, and completing required forms -Work with customers to build long-standing relationships -Be the customer’s advocate and main point of contact—directing them to the right team members when needed -Review past inspection reports to identify service needs and build accurate quotes -Collaborate with other departments, such as Operations, to ensure the customer receives our unique service experience

Requirements

• crm
• ms office
• hubspot
• bachelor’s
• communication
• sales support

What You Bring

-You must be a people person—building strong customer relationships is at the core of this role -You must be eager to learn Fire Protection Systems—we’ll train you, but you need to be committed to the learning curve -Strong communication and interpersonal skills. -Excellent organizational and multitasking abilities. -Proficiency in CRM software, MS Office Suite (Excel, Word, PowerPoint). -Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed -Ability to work independently and collaboratively with a team. -Experience in sales support, customer service, or administration. -Some formal sales experience is required—experience selling a service (vs. a product) is a plus -Familiarity with Hubspot, and/or ServiceTrade is a plus (but not required) -Strong computer skills are a must—proficiency in Microsoft Outlook, Word, and Excel is required -Bachelor’s degree in business, marketing, or a related field (preferred).

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Benefits

-Access to leading edge web-based productivity tools -Company-paid life insurance policy of $50,000 -We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! -Medical, Dental, and Vision benefits through Blue Cross Blue Shield -Participation in Fidelity 401(K) that includes employer match -Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role -Speaking of attire, we offer all employees Encore gear when they join the team