Concierge/Front Desk

Overview

First‑impression greeter handling calls, mail, security & admin support.

Key Responsibilities

• call handling
• training participation
• supply management
• regulatory compliance
• security monitoring
• administrative support

Tasks

-Answers and screens all incoming calls in a courteous and professional manner -Participates in and attends all in-service training as scheduled -Orders and maintains appropriate office supplies -Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures -Monitors security alarms, resident emergency call system, and front door security -Assists the Business Operations Director in administrative tasks as assigned -Maintains and updates log of emergency phone numbers and resident emergency face sheets -Receives and processes mail for the community

Requirements

• senior experience
• microsoft office
• computer skills
• interpersonal
• high school
• physical ability

What You Bring

-Experience working with the senior population -Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications -While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell. -Strong interpersonal skills and capable of relating to a variety of people and personalities -An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics. -High school diploma preferred -FSA (Commuter/Parking)

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Benefits

-Employee Assistance Program (EAP) -Resident Referral Bonus -Paid Time Off (PTO) and Holidays -Basic Life & Accidental Death & Dismemberment (AD&D) Insurance -401(k) Retirement with Company Match -Tuition Reimbursement -Health Insurance: Medical/Rx, Dental, and Vision -Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability -Employee Referral Bonus

About Monarch Communities®

-Designs and operates premium senior living communities across the U.S. East Coast. -Delivers on-time, on-budget development and hands-on ownership of senior residences. -Projects include Independent Living, Assisted Living, and Memory Care communities in CT, MA, NJ, NY, and MD. -Each community features home-like architecture, common areas, and scratch-cooked meals to enhance resident comfort. -Emphasizes wellness-centric design with abundant natural light, shared spaces, and holistic care programs. -Headquartered in New York, the company is expanding via a centralized construction and development team.

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