Senior Facility Manager

Overview

Lead IFM services across city sites, driving excellence and stakeholder relationships

Key Responsibilities

• client management
• governance
• strategy planning
• team leadership
• budget management
• kpi performance

Tasks

-Develop and maintain detailed understanding of client business requirements while managing relationships with key RES stakeholders and function leads -Establish robust business governance processes including conducting regular business reviews with RES leadership for IFM function performance -Collaborate with RES leadership team to establish delivery strategies and annual goals for IFM function, aligning with global, regional, and local client objectives -Act as single point of contact for IFM business function, providing leadership to JLL account-based management and service delivery teams across your assigned city/cluster -Lead implementation of "raising the bar" initiatives to continuously improve customer experience through IFM function customer touchpoints -Drive achievement of agreed business targets including revenue, expenses, budget management, savings targets, and KPI performance. -Operate as business manager responsible for overall budget management covering operational and capital budgets for assigned city/cluster sites

Requirements

• business degree
• budget management
• p&l management
• facilities management
• continuous improvement
• leadership

What You Bring

-Good communication and client relationship management skills -Familiarity with budget management and financial reporting for facility operations -Bachelor's degree or Master's in Business Management -Knowledge of RES (Real Estate Services) operations and processes -Good leadership skills with demonstrated ability to manage large teams -Ability to adapt and perform under pressure while meeting business targets and objectives. -Experience with continuous improvement methodologies and best practice implementation -Minimum 8 years of experience in corporate environment with proven ability to function as business leader -Background in facilities management or real estate services industry -Strong analytical skills with proven ability to solve problems using objective approach -Experience managing business P&L and financial accountability -Strong interpersonal skills with ability to build and nurture stakeholder relationships -Track record of achieving revenue targets and cost optimization in service delivery environments. -Exposure and experience dealing with multinational corporate organizations

People Also Searched For

About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

Sector Specialisms