Credit Associate

Overview

Manage credit and collections, contact customers, review accounts, and reduce delinquency.

Key Responsibilities

• customer contact
• aging reports
• credit review
• collections
• lien laws
• account restrictions

Tasks

-Contact customers or salespeople regarding short paid or disputed invoices -Contact customers regarding balances due -Provide support and service for designated branches for credit and collection functions -Contact delinquent customers to collect payments Review and address orders on credit hold -Responsible for contacting customers and requesting payment in a timely manner -Use the lien and bond laws where applicable to help with collections -Review the aging reports on an ongoing basis -Plan and maintain a systematic follow up process -Make recommendations to restrict accounts when needed -Reduce delinquency and bad debt loss based on periodic credit reviews -Meet with customers to build relationships and promote better customer service -Ensure credit limits assigned to existing customers are reasonable and supportable

Requirements

• excel
• root cause
• process improvement
• associate degree
• construction
• negotiation

What You Bring

-Solid understanding of root cause analysis and process improvement concepts -Become familiar with tax laws in the applicable states -Strong Microsoft Excel skills -Organized and excellent time management skills a must -Construction or building material knowledge is a plus -Associate’s degree preferred. Degree may be substituted for 3 years relevant experience in credit for the construction and industrial equipment industries. -Highly detail oriented -Ability to work in a fast paced environment and handle multiple priorities -Good negotiation skills

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Benefits

-Paid holidays -Employee negotiated discounts -401(k) plan -Health insurance -Life insurance -Vision insurance -Dental insurance

About Turtle

-Remained a fourth‑generation, family‑owned business, with women leading through each era and keeping innovation at its core. -Supports major infrastructure projects—from airports and railways to wastewater plants—with energy‑efficient lighting and power systems. -Delivers turnkey solutions including LED lighting, micro‑grids, EV‑charging, and alternative energy infrastructure across North America. -Played key roles in standout projects: LED at Boston’s MBTA, NASA Artemis Mobile Launcher II, and a renewable micro‑grid in Mexico. -Designed to scale for both public and private sectors, its work spans industrial plants, commercial buildings, utilities, and export markets.

Sector Specialisms