IT Application Manager

Overview

Manage and oversee application platform administration, performance, and stakeholder coordination.

Key Responsibilities

• platform administration
• requirements management
• user training
• compliance
• effort estimation
• process intelligence

Tasks

-Provides guidance or support to temporary work teams, guiding and monitoring task completion, sharing expert knowledge and advice without carrying line responsibility. -Collaborates with IS Service Managers, Application Manager, Solution Architect and Specialists to estimate the effort for IS solution/services development, change requests and releases. Is responsible for entire requirements management process. Ensure that the final solution meets business objectives and adds to the bottom line. -Provide support and training to end-users, helping them leverage the platform effectively. -For assigned tasks, executes all actions in IT processes according to agreed RACIS specification. -Stay up to date with the latest developments in process intelligence, data engineering, and technologies, proposing and implementing best practices to improve the overall application architecture. -Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. -Oversee the administration, configuration, and maintenance of the applications platform to ensure optimal performance and availability. -Work closely with cross-functional teams, including IT, operations, and business units, to understand their needs and deliver tailored solutions in line with organizational guidelines and policies.

Requirements

• sql
• etl
• itsm
• bachelor's
• 8+ years
• communication

What You Bring

-Overall 8+ years of experience with minimum of 5 years of experience in managing application / platforms. -Demonstrated ability to manage and engage with cross-functional stakeholders at various levels, ensuring their needs and expectations are met. -Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. -Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. -Proven experience in managing projects, including planning, execution, and monitoring. -Experience in IT service management (ITSM) practices, including incidents, problem, and change management. Experience in IT Applications Management and Service Delivery in multinational companies. -Proficiency in SQL and data integration tools, experience in ETL process, and process mining methodologies. -Strong analytical and problem-solving skills with the ability to interpret complex data sets. -Proficiency in both spoken & written English language is required.

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About Hitachi Energy Ireland Limited

-Leads in energy management with pioneering technologies. -Focuses on renewable energy to drive cleaner and efficient power systems. -Provides solutions across energy generation, transmission, and distribution. -Operates in sectors including wind, solar, utilities, and transportation infrastructure. -Innovates in industrial automation with cutting-edge energy optimization systems. -Involved in electrifying remote regions for improved energy access. -Employs digital tools for data-driven grid improvements and performance enhancement.

Sector Specialisms