Res is a global leader in renewable energy and infrastructure, specializing in wind and solar power.
Manage and support construction tech platforms, ensuring integration, reliability, and user adoption.
5 days ago ago
C$94,000 - C$118,000
Expert & Leadership (13+ years)
Full Time
Calgary, Alberta, Canada
Hybrid
Company Size
2,200 Employees
Service Specialisms
Operations & Maintenance
Asset Management
Consultancy & Advisory
Spares & Repair
Digital Solutions
Sector Specialisms
Renewable Energy
Wind
Solar
Energy
Operations and Maintenance
Asset Management
Control Centre Services
Engineering and Technical Services
Role
Description
application administration
configuration management
data governance
asset management
field connectivity
system audits
Administer operational oversight of ArcGIS, Autodesk AEC, Procore, HeavyJob, and other Development & Construction applications, ensuring availability, performance, and user satisfaction.
Manage configurations, updates, integrations, and application lifecycles using ITSM frameworks to ensure structured deployment, change control, and incident resolution
Own and maintain training materials & deliver sessions as needed to ensure effective system use.
Comply with the Employee Handbook, Code of Conduct, and Company Policies & Procedures.
Attends work regularly and punctually, as scheduled or expected.
Create and maintain user guides, knowledge articles, and other support documentation.
Coordinate technology mobilization and demobilization for construction projects, including logistics, and asset tracking
Lead and document system audits to verify compliance with internal standards, regulatory requirements, and industry best practices & drive remediation and continuous improvement initiatives based on findings.
Collaborate with teams (e.g., Finance, Business Transformation, Project Delivery) to ensure data integrity and optimize system usage.
Works with Global teams to develop standards and practices that work across regions.
Work closely with other IT teams, business units, and external vendors to resolve issues and implement changes.
Ensure data accuracy, integrity, and governance across Development & Construction systems by implementing validation protocols, monitoring data quality, and coordinating with stakeholders to resolve discrepancies.
Collaborate with Construction Management teams to align technology solutions with operational needs.
Track all activity in the ITSM platform to monitor KPIs, identify trends, and recommend improvements that enhance system support and performance.
Model and promote a safety- and quality-first culture, leading by example and reinforcing best practices across all supported systems and teams.
Lead strategic planning by assessing system architecture and recommending improvements.
Partners with functional leaders to identify strategic objectives, determine functional needs and requirements, and craft comprehensive plans for continuous application development aligned with those goals and needs.
Track and manage inventory of IT and field technology assets across multiple job sites.
Evaluate and pilot emerging construction technologies to improve project efficiency, safety, and adoption.
Oversees complex projects or multiple platforms, often guiding cross-functional efforts to align technology with business goals.
Communicate effectively with users and stakeholders to ensure clear understanding of system status and support activities.
Act as a liaison between IT, business stakeholders, and vendors to resolve complex issues and align technology with strategic goals.
Analyze and resolve escalated user issues, leveraging root cause analysis and trend identification to implement sustainable solutions and reduce recurring incidents.
Support remote field connectivity by sourcing ISPs, deploying mobile solutions (e.g., hotspots, satellite), configuring trailer networks, and maintaining field technology infrastructure.
Requirements
sql server
arcgis
procore
azure
python
itil v4
Working knowledge of RDBMS (e.g., SQL Server, Oracle).
Knowledge of geospatial analysis, map services, and ArcGIS Online
Experience with ITILv4 or related service delivery frameworks.
Ability to travel domestically and internationally 5 to 15% required.
Familiarity with Development & Construction workflows with the ability to align technology solutions to field and office operations.
Bachelor’s degree in computer science, technology, or business, or equivalent experience preferred.
Familiarity with Project Management as a team member and SME.
ArcGIS, Procore, HeavyJob Enterprise Admin training or system-specific certifications preferred.
Must possess a valid Driver’s License.
Advanced technical aptitude, including the ability to troubleshoot escalated issues, perform root cause analysis, and implement sustainable solutions.
Proactive and self-directed, capable of independently managing complex tasks while collaborating effectively across departments and stakeholder groups.
Familiarity with networking, cloud platforms (e.g., Azure), and application integration.
Scripting skills in Python, SQL, and PowerShell.
Excellent communication skills, both written and verbal, with the ability to translate technical concepts for non-technical audiences and engage stakeholders at all levels.
ITIL v4, CompTIA Network+, Project+, DataSys+, and Microsoft Power Platform Fundamental (or equivalent) preferred.
5 or more years of experience in systems management or IT support role, ideally within the construction or project management industry required.
Benefits
Employee Discounts and Wellness programs
Short and Long Term Disability
Basic Life and Dependent Life
Tuition and Green Car reimbursement
Wellness Reimbursement $680 CAD annually
Employee Referral Bonus
4 weeks Paid Time Off (PTO) and 10 Paid Holidays
Medical, Prescription, Dental and Vision effective date of hire
Paid Parental Leave and Paid Sabbatical Leave
RRSP with 6% company match
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
candidates must pass a pre‑employment background investigation.
must be able to pass a canadian abstract process review.
The company has been a pioneer in renewable energy since its inception.
200+
Global Projects
Res has successfully developed numerous wind and solar projects around the world.
Millions
Homes Powered
The company provides clean energy solutions to millions of households globally.
The company focuses on developing, building, and operating renewable energy projects, especially in wind and solar power.
With projects spanning across Europe, the Americas, and Asia Pacific, Res is shaping the future of sustainable energy.
The company has a strong presence in offshore and onshore wind, with an expanding footprint in solar energy.
Beyond renewable energy, Res also specializes in energy storage solutions, enhancing grid stability.
Res's technical expertise extends across the full lifecycle of projects, from development and construction to operations and maintenance.
In addition to its renewable energy portfolio, Res has a deep commitment to community and environmental engagement.
The company is known for its innovation, tackling challenges in energy generation, storage, and distribution.
Res continues to drive forward in the mission to deliver clean energy solutions, contributing significantly to the global transition to renewable energy.
Culture + Values
Committed to ensuring safety and maintaining the highest standards of integrity in all operations.
Promotes innovative and proactive thinking to drive continuous improvement and adapt to changing circumstances.
Fosters collaboration and mutual respect among team members to create a positive and inclusive work environment.
Encourages accountability to ensure the delivery of measurable results and objectives.
Focuses on sustainable growth to ensure long-term success while considering environmental and social impacts.
Environment + Sustainability
2030
Net Zero Commitment
The company aims to achieve net-zero emissions by 2030 as part of its climate action strategy.
Supporting the transition to a low-carbon economy
Contributing to the global energy shift through renewable energy projects
Focus on reducing carbon emissions and environmental impact across all operations
Tracking and reporting on sustainability goals and performance annually
Inclusion & Diversity
Promoting a diverse and inclusive workplace
Equal opportunity for all employees
Focused initiatives to attract, retain, and develop diverse talent
Gender diversity improvement with initiatives to increase female representation in leadership roles