General Manager

Overview

Leads operational and financial activities for a large/complex property, overseeing tenants, vendors, and budgets.

Key Responsibilities

• financial reporting
• budget management
• procurement
• rent collection
• property inspections
• lease administration

Tasks

The General Manager leads the team responsible for all operational and financial activities of a large/iconic/complex asset or collection of assets, typically with PM or SPM direct reports. -Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met. -Direct and control preparation and delivery of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets/expenses; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client. -Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value. -Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices. -Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; ensure services are provided in compliance with policies, procedures, regulations, and contractual obligations and standards; coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition. -Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations, covenants, restrictions and other encumbrances that drive decision making and asset value. -Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews. -Ensure that at least monthly property inspections are performed; recommend and/or approve alterations, maintenance, and reconditioning; contract for, and coordinate, vendors. -Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval. -Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits. -Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.

Requirements

• real estate
• cpm
• microsoft excel
• yardi
• bachelor’s degree
• financial analysis

What You Bring

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position. All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. -Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives -Ability to read and write English in order to understand manuals and procedures, and to write reports -Leadership experience and skills to empower team to achieve a broad range of client and company objectives -Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client -Real Estate License required where mandatory by local regulation, and CPM (Certified Property Manager) or RPA (Real Property Administrator) professional designation or candidacy preferred -Strong interpersonal skills; ability to lead the exchange of sensitive, complicated, and difficult information; convey performance expectations; and effectively handle problems -Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team -Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of Yardi or MRI and Kardin preferred -Bachelor's Degree (BA/BS) preferred with 5 - 8 years of relevant experience or a combination of education and experience; commercial office, retail, and/or industrial property management experience required -Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare and make recommendations on financial/business analysis including cost/benefit propositions, ROI analysis, and other complex reports required -Ability to travel daily to assigned properties as necessary -Strong organizational skills that deliver timely results and influence the productivity of the team; inquisitive and entrepreneurial mindset -Ability to comprehend, analyze, and interpret complex documents and skill to solve problems involving several options; advanced analytical and quantitative skills required -Working knowledge of leases, contracts, financial instruments, tax laws, and construction required

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Benefits

Pay Range: $170,000 USD - $190,000 USD

About Lincoln Property Company

-The company operates in a variety of markets including residential, commercial, and mixed-use developments. -With a strong portfolio of properties across the United States, Lincoln Property Company continues to expand globally. -Notable for its ability to seamlessly integrate development, investment, and management within a single entity. -Lincoln's vast experience enables them to execute projects of all scales, from urban high-rises to suburban residential communities. -The company has made a name for itself in the luxury residential sector, with properties offering premium amenities and modern designs. -In addition to traditional real estate sectors, Lincoln also specializes in land acquisition, commercial leasing, and property rehabilitation. -Known for a dynamic approach to project financing, they have a reputation for executing complex real estate transactions. -The company's vast geographical reach allows them to tackle diverse markets, adapting to the unique needs of each region.

Sector Specialisms

Security Clearance

-all job offers are contingent on completion of a background check and proof of eligibility to work in the united states.