General Manager

Overview

Oversee sales, profit, operations, and staff for a service company branch.

Key Responsibilities

• performance reporting
• sales management
• strategic planning
• customer retention
• compliance management

Tasks

-Monitoring and reporting monthly performance including P&L, weekly sales, expenditures, and monthly forecasts. -Drive day-to-day sales and profit goals to the team and ensures the business is providing quality service to our customers. -Works with the Regional Vice President to develop plans and strategies to improve overall performance of the branch/market and to support the strategic plans of the company. -Ensures commercial and residential customer development and retention. -Ensures that branch has the appropriate licensing and certifications where required by city or state government as well as all Human Resources compliance issues.

Requirements

• bachelors
• multi-unit
• leadership
• budgeting
• recruiting
• management

What You Bring

-A minimum Bachelors’ Degree in business or related field is strongly preferred. -Prior multi-unit experience a major plus. -Creative ability and interest to grow new segments of business in your market. -Oversees managers and supervisors within the branch and reviews goals and objectives on a periodic basis. Proven leadership skills to lead a large team of management, administration, and service technicians in a large market. -Ability to set budgets and aggressively grow sales and profit. -Excellent organizational, administrative, and communication skills. -Ability to recruit, hire and retain management, administration, and service technicians. -Three to five years’ General Management experience in a service-related industry that may include pest control, courier/package delivery, uniform, lawn care, security/protective service, car rental and other related fields is desired. -Must be able to pass a background check and drug screen.

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About Roto-Rooter Plumbing And Drain Service

-Known for delivering reliable, 24/7 emergency plumbing and drain cleaning services across North America. -Specializes in fixing blocked drains, plumbing repairs, and sewer cleaning for both homes and businesses. -Services extend to maintenance, inspection, and water damage restoration, helping customers avoid costly issues. -Experienced in handling projects for both small residential needs and large commercial systems. -Operates with a fleet of technicians and equipment dedicated to providing fast, professional service. -Recognized for its prompt response times and state-of-the-art diagnostic tools. -Has expanded its reach through strategic franchising and partnerships across the U.S. and Canada. -Offers cutting-edge technology for preventative maintenance, reducing future plumbing issues.

Sector Specialisms

Security Clearance

-must be able to pass a background check and drug screen.