Administrative Assistant

Puroclean Of Augusta

The Role

Overview

Handle admin tasks, customer service, scheduling, accounting, and office support.

Key Responsibilities

  • compliance docs
  • customer service
  • job docs
  • marketing support
  • inventory management
  • it support

Tasks

-Management of compliance documentation, business resume and national account programs -Address and manage customer needs and concerns, notify management and ownership as needed -Preparing and maintaining job documentation to brand standards -Supporting marketing efforts and continuing to grow personally and professionally in the business -Maintaining inventory of office supplies, cleaning products and all office related materials -Answering calls, providing customer service and documenting messages -IT support, facilitating weekly computer backups, software upgrades and organization

Requirements

  • ai
  • office 365
  • quickbooks
  • social media
  • customer service
  • detail oriented

What You Bring

-Has experience and understanding of utilizing AI -Aptitude with handling customers, showing patience, empathy, and clarity of ‘message’ -Talent in identifying and maximizing opportunities to build relationships with teammates, clients, and customers to create win-win situations and support the business. -Skilled with organization, record keeping and close attention to detail -Skilled with Office 365, Quickbooks, Social Media platforms and a willingness to learn new software -Ability to communicate clearly and effectively with a genuine interest in people. Representing the brand with honesty, integrity, and professionalism -Comfortable working in a fast paced environment with important deadlines that need to be met -Respect for safety and brand identity guidelines. Ability to present yourself professionally

Benefits

-Paid Training for Career Advancement -Competitive salary -Flexible Scheduling -Online Mobile Courses -Opportunity for advancement -Paid time off -Opportunity to Help People in Times of Need -Aggressive Competitive Wages

The Company

About Puroclean Of Augusta

-Responds swiftly—often within hours—to property emergencies in homes and businesses across the CSRA. -Tackles water intrusion, storm floods, fire and smoke damage, mold infestation, biohazard cleanup, and full property reconstruction. -Employs infrared cameras, moisture meters, HEPA filtration, and the QuickDry System™ for efficient and safe restoration. -Serves both residential and commercial clients throughout Augusta and surrounding communities in Georgia and South Carolina. -Offers services such as drying flooded basements, fire and smoke restoration, mold remediation, odor removal, sewage and biohazard cleanup, followed by reconstruction when needed. -Coordinates seamlessly with insurance providers to streamline claims during restoration. -Known for combining advanced remediation technology with compassionate local service to minimize disruption and deliver restoration with integrity.

Sector Specialisms

Residential

Commercial

Property Management

Water Damage Restoration

Fire Damage Restoration

Mold Remediation

Biohazard Cleanup