Principal Product Manager, Technical

Description

As a Principal Product Manager, Technical, you will lead the vision, strategy, and roadmap for next-generation eCommerce capabilities that power seamless, intelligent customer experiences. You will define and drive complex, cross-functional product initiatives that leverage emerging technologies — including autonomous agents, machine learning, and distributed systems — to transform the digital commerce landscape.

• Drive architectural and platform-level decisions, ensuring solutions are scalable, performant, and resilient across multiple services and touchpoints.
• Influence technical direction and drive integration of advanced technologies such as AI-driven personalization, autonomous decision-making, and predictive commerce.
• Represent the product organization in cross-functional leadership forums, influencing business strategy and investment decisions.
• Develop and manage multi-year roadmaps for platform capabilities, balancing near-term execution with long-term scalability.
• Lead and inspire cross-functional teams (engineering, UX, data science, and operations) to deliver high-impact, customer-centric solutions.
• Set and communicate a long-term product vision that aligns with company strategy and drives innovation across the digital commerce ecosystem.
• Own the strategic product direction for core eCommerce systems — including account services, order lifecycle, personalization, catalog, and content infrastructure.
• Mentor and guide other PMs, establishing best practices for technical product management and scalable product development.
• Leverage experimentation, data analytics, and research to inform priorities, measure success, and continuously optimize the customer experience.

Requirements

At QXO, we are redefining digital commerce. Our mission is to deliver seamless, intelligent, and scalable eCommerce experiences through next-generation software systems. Our engineering teams build distributed platforms that power critical services such as customer identity, product discovery, checkout, and personalization. If you thrive in ambiguous environments, care deeply about performance and scalability, and are driven by customer impact — we want you on our team.

Experience working closely with applied science teams to deploy ML-driven or autonomous systems in production environments

This role requires a proven technical product leader who can influence at the organizational level, align multiple product areas around a unified strategy, and deliver measurable impact on customer engagement and business growth. You will serve as a thought leader and mentor to other PMs, while collaborating closely with engineering, UX, and applied science teams to define and deliver scalable, high-performance systems.

• 10+ years of experience in Product Management, with at least 5+ years in a technical product management role delivering complex, distributed systems or platforms.
• Strong understanding of commerce systems architecture, including order management, personalization, content, and product catalog.
• Exceptional ability to influence cross-functional leadership, prioritize effectively, and make strategic trade-offs.
• Proven track record of building customer-facing digital experiences (B2C or B2B).
• Deep experience collaborating with engineering and data science teams on system design, APIs, ML-based systems, and platform infrastructure.
• MBA or advanced technical degree (e.g., MS in Computer Science, Data Science, or Engineering).
• Experience leading initiatives in eCommerce, MarTech, AdTech, or Pricing platforms.
• Experience scaling large commerce platforms and integrating advanced personalization or recommendation engines.
• Demonstrated experience with ‘build vs. buy’ evaluations and partnerships with third-party vendors and platforms.
• Familiarity with experimentation platforms, A/B testing, and real-time performance optimization.
• Proven success owning and scaling technical products from concept through launch and post-launch optimization.
• Bachelor’s degree in Computer Science, Engineering, or related technical field; or equivalent experience.
• Excellent communication, storytelling, and stakeholder management skills.
• Experience with customer data platforms (CDPs), CRM tools, campaign orchestration systems, personalization engines, or attribution modeling platforms.

Benefits

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.

This position is for full-time, direct-hire employment only. We are not engaging with staffing firms, third parties, C2C arrangements, or independent contractors at this time.

• Base pay range: $200,000 - $350,000 / year
• Paid training and certifications
• Employee assistance program (EAP)
• Legal assistance and identity protection
• 401(k) with employer match
• Medical, dental, and vision insurance
• Long term incentive (equity/stock)
• Pet insurance
• PTO, company holidays, and parental leave
• Annual performance bonus
• Paid Time Off/Paid Sick Leave: Applicants can expect to accrue 15 days of paid time off during their first year (4.62 hours for every 80 hours worked) and increased accruals after five years of service.

Training + Development

Interview process

Visa Sponsorship

Security clearance