Client Development Manager

Overview

Lead client development and marketing for an engineering consulting office.

Key Responsibilities

• safety planning
• team management
• business intelligence
• quality monitoring
• client reporting
• strategic planning

Tasks

-Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre-task planning for all projects. -Manages staff that may include marketing specialists and client development specialists. -Regularly engages department, office, and regional management to keep them informed of activities and results, and regularly meets with supervisor to discuss progress on initiatives and plans as well as other items including career advancement. -Oversee and manage the client development efforts for a large office or region. -Develops key competencies in the companies’ business intelligence tools, in order to assist managers and others in strategic decision making (markets, sectors, go/no-go, etc.) and making the best use of their time and efforts. -Works with corporate personnel including national accounts, sectors and marketing to assist in overall company goals related to revenue growth. -Promote continuous quality monitoring and improvement on projects. Monitor quality standards and practices. Engage APRs in projects at their onset. -Oversees the process of reporting client development results for both direct reports and themselves. This includes client and project pursuits, RFPs, proposals, key wins and losses, industry activities and other general marketing responsibilities. -Directs the activities and monitors the results of subordinate direct reports. -Provides client development leadership within a large office or region. This would include tracking and reporting of key marketing information, facilitating strategy meetings, motivating and training others in the art of client development and major project pursuit, managing key client relationships and professional organization membership and networking. -Collaborates with management to develop client development plans, budgets and performance goals for their staff and themselves.

Requirements

• cpsm
• risk management
• strategy facilitation
• marketing degree
• 10 years
• driver’s license

What You Bring

-Certified Professional Services Marketer (CPSM) -Attend professional organization, government and technical meetings/events as a representative of Terracon and coordinate/participate in these meetings and events on a regular basis. Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies. -Has the experience and know-how to facilitate strategy meetings for both client and major project pursuits. -Bachelor’s degree in Marketing or related degree and 10 years’ related experience. Or, in lieu of a degree, a minimum of 14 years related experience. -Valid driver’s license with acceptable violation history.

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About Terracon

-The company’s expertise spans a wide range of sectors, including industrial, infrastructure, energy, and residential, to name a few. -Engineers and scientists work on diverse projects from designing foundations for skyscrapers to providing environmental assessments for infrastructure developments. -They are involved in large-scale projects across the United States, helping to shape cities, improve infrastructure, and protect the environment. -Known for their innovation and commitment, leveraging cutting-edge technologies and deep technical expertise to solve complex challenges in construction and environmental sectors. -The firm’s multidisciplinary approach allows them to offer solutions that integrate geotechnical, environmental, and construction disciplines in a seamless manner.

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