Manager of External Installation

Overview

Lead and grow KOMPAN's North America installation team, overseeing project delivery and strategy.

Key Responsibilities

• installation strategy
• sop development
• kpi monitoring
• site assessment
• resource allocation
• vendor management

Tasks

Reporting to the Vice President of Operations, the Manager, External Installation is responsible for leading KOMPAN’s team of Project Managers, that oversee the end-to-end planning, delivery, and installation of playground and fitness equipment across North America. This role carries full accountability for project execution, team development, and strategic initiatives that drive revenue growth across installation projects, while ensuring that the region operates efficiently and profitably. This role combines hands-on technical expertise with strategic oversight, ensuring high-quality installations that align with company goals and customer expectations. Project Managers are regionally distributed throughout the United States and manage vendor relationships for the installation of KOMPAN equipment, surfacing, and other third-party products. -Identify opportunities for process optimization and implement best practices across installation workflows. -Facilitate communication and coordination among internal teams and external vendors to minimize roadblocks and maintain alignment on project goals and timelines. Act as a neutral escalation point to resolve project-related challenges. -Develop and execute the long-term strategy for external installations, aligning with company objectives and growth plans. -Develop and maintain documentation, SOPs, and training materials for installation procedures. -Monitor project performance using standardized KPIs, driving quality assurance, financial stewardship, and continuous improvement through collaborative review and feedback loops. -Coordinate cross-functional installation efforts by collaborating with external teams and internal business units, ensuring alignment with project timelines, budgets, and quality standards. -Support Project Managers and business unit stakeholders in resolving complex installation challenges, leveraging matrixed relationships to escalate and address issues effectively. -Collaborate with cross-functional teams (Engineering, Sales, Operations, and Customer Success) to ensure seamless project delivery. -Facilitate site assessments and installation planning in partnership with business unit leaders, providing technical guidance and support while respecting dotted-line accountability structures. -Analyze performance metrics and industry trends to inform strategic decisions and improve operational efficiency. -Oversee the prioritization and allocation of resources across multiple installation projects to maximize business impact, ensuring alignment with strategic objectives, proper staffing, and adherence to scope, budget, and schedule. -Promote compliance with safety regulations, engineering protocols, and customer specifications through shared oversight and influence across business units. -Develop and implement operational strategies that drive revenue growth, improve efficiency, and ensure job profitability.

Requirements

• pmp
• erp
• bsc engineering
• 5+ years
• leadership
• problem solving

What You Bring

-Willingness to travel to installation sites as needed. -5+ years of experience in installation management, field operations, or engineering. -Excellent communication, organizational, and problem-solving skills. -Experience in scaling installation operations across multiple regions or markets. -Certifications in project management (e.g., PMP) or safety compliance are a plus. -Strong understanding of technical installation processes and engineering principles. -Familiarity with project management tools and ERP systems. -Bachelor’s degree in Civil, Construction, or Industrial Engineering (or related field), or equivalent experience. -Demonstrated ability to lead strategic initiatives and manage cross-functional teams.

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About Kompan Inc Americas

-Focuses on creating vibrant, sustainable play environments that foster creativity, physical development, and social interaction. -Products are used in parks, schools, and communities worldwide, offering a blend of fun and functionality. -Known for innovative designs, leading the industry with interactive and inclusive play solutions. -Expanded globally, offering tailored solutions for diverse market needs. -Designs range from traditional playgrounds to cutting-edge, multi-functional play spaces adapting to modern communities. -Combines engineering expertise with a commitment to creating lasting, safe play experiences.

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