Community Manager

Description

• Approve and oversee staff schedule
• Review and process accounts payable (invoicing) for processing
• Walk buildings, vacant units and property regularly or as required
• Responsible for the financial performance of the community
• Monitor community income and operating expenses
• Attend manager meetings, networking events, and represent Northpoint in AAKC committees, volunteering and events
• Responsible for weekly and monthly owner reporting
• Oversee leasing, touring, move in processes along with maintaining occupancy at the community
• Manage and maintain customer billing information
• Ensure that employees are able to “Live Generously” and encourage volunteering
• Lead Maintenance and Leasing teams to ensure top notch customer service and curb appeal
• Provide continual training opportunities for the community team and peers.
• Oversee and implement the market survey, monthly marketing plans and outreach marketing
• Resolve resident issues to ensure resident satisfaction
• Ensures the community and staff follows Fair Housing regulations nationally/locally and other laws governing Multi-Family operations

Requirements

• Must have a valid Drivers License
• High School Diploma, GED or related experience and/or training
• Entrata/Yardi experience is a plus along with familiarity of Blue Moon lease
• Proficient communication skills both verbal and written
• Confident and knowledgeable when interacting with all team members & outside parties
• Have a background with superior customer service
• Able to work collaboratively as a team and independently
• Proficient in Microsoft Word, Excel and Google applications
• Excellent leadership and teambuilding skills
• Ability to take ownership of any task assigned
• Organized and have the ability to multi-task in a busy environment

Benefits

• Scholarships and paid professional development
• Childcare Reimbursement
• Living Generously program with 100% charitable contribution match
• $2,000 annual HRA and HSA contributions
• Parental Paid Leave
• Mental Health Reimbursement
• Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone
• Flexible Spending Account
• A selection of comprehensive medical, dental, and vision plans
• 401k with 100% match up to 6%, immediately vested upon enrollment

Training + Development

Interview process

Visa Sponsorship

Security clearance