Corporate Training Facilitator

Overview

Facilitate sales, operations, and onboarding training for employees and franchisees.

Key Responsibilities

• workshop facilitation
• academy delivery
• lms management
• hybrid training
• coaching
• program scheduling

Tasks

-Support workshops and seminars at City Wide's annual convention, focusing on both sales leadership and operational innovation -Deliver and facilitate Academies covering sales, operations, client service, and foundational business practices -Partner with operations and sales leaders to ensure training content is relevant, actionable, and addresses evolving business needs -Lead workshops designed to strengthen operational processes and best practices throughout the organization -Coach and mentor employees and franchise teams in both sales techniques and operational competencies, boosting overall effectiveness -Pilot new training initiatives, gather participant feedback, and share insights for continuous improvement -Maintain accurate records of training activity, attendance, and completion in our LMS -Provide ongoing coaching and support to reinforce key concepts and ensure meaningful impact beyond the classroom -Assist with scheduling, material preparation, logistics, and travel as needed for company-wide and franchise-focused training programs -Facilitate instructor-led, virtual, and hybrid training sessions focused on sales performance, operational excellence, and onboarding for new franchisees and staff

Requirements

• microsoft office
• google workspace
• power bi
• bachelor's
• 5+ years
• facilitation

What You Bring

-Strong organizational skills for managing complex training schedules and multiple programs -Outstanding facilitation, communication, and presentation skills -Candidate must be located in the Kansas City Metropolitan Area; Relocation assistance is available -Bachelor's degree in business, education, human resources, or related field -Adapt facilitation strategies to engage learners of all backgrounds—emphasizing skill development, confidence, and career growth -Ability to connect with diverse audiences in both virtual and in-person formats, inspiring them to achieve meaningful results -Proficient in Microsoft Office, Google Workspace, CRM systems, Power BI, and virtual platforms (Microsoft Teams, Copilot) -Demonstrated expertise in designing and leading sales and operational training programs that drive measurable performance -Corporate training certifications (CPLP, SSGI, or sales/operations-specific credentials) are a plus -5-7+ years of experience facilitating corporate training with emphasis on sales, operations, and business development—franchise experience preferred

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About City Wide Facility Solutions

-Founded with a vision to revolutionize facility services, City Wide Facility Solutions has grown into a nationwide leader in facilities management. -Providing a wide array of services, the company offers tailored solutions to businesses, streamlining operations and enhancing efficiency. -The company excels in commercial and industrial sectors, handling everything from janitorial services to maintenance and specialized facility needs. -Known for its flexible service delivery, City Wide offers customizable plans that cater to unique client requirements. -Their expertise spans various industries, ensuring businesses from different sectors can rely on City Wide for seamless facilities management. -With a commitment to operational excellence, City Wide consistently meets the demands of large-scale facilities, offering a balance of quality and value. -City Wide prides itself on its ability to handle both routine and complex projects with professionalism, from simple cleaning tasks to comprehensive facility overhauls.

Sector Specialisms