Customer Service Coordinator

Overview

Support customer service admin tasks and liaise with sales, production and site teams.

Key Responsibilities

• data input
• system updates
• call handling
• email logging
• relationship building
• admin support

Tasks

We are looking to recruit a Customer Services Coordinator to join our team in the Southern region. The role of the Customer Services Coordinator is to support the customer services department with key administrative duties working alongside the co-ordination role. -To ensure accurate and speedy data input into the customer service operating system where necessary -Deal effectively and within charter timescales all incoming communications such as telephone calls, messages, emails and texts. Record on the system in a timely manner -Create positive working relationships with colleagues paying specific attention to Sales and Production and more importantly the site teams, to enable smoother transition and completion of remedial tasks

Requirements

• word
• excel
• communication
• customer service
• construction
• professionalism

What You Bring

Basingstoke, RG24 8QB -Ability to communicate effectively and successfully both written and electronically -Experience in a similar role, ideally within the Construction / Property industry -Ability to provide exceptional levels of customer service -Computer literate (especially Word & Excel) with good administrative skills essential -To act professionally, courteously and with dignity and control at all times with customers, internal colleagues, external colleagues and subcontractors alike to uphold the core values of the business, in a pressurised environment.

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Benefits

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. Competitive salary + attractive benefits -Opportunity to earn 10% bonus -Competitive basic salary -26 days annual leave + public holidays + your birthday off -Company contribute 6.5% towards pension, plus other benefits

About Miller Homes Ltd

-With a strong heritage and a commitment to building beautiful homes, the company has grown to become a recognized leader in the sector. -The company has a diverse portfolio, focusing on residential communities that meet the needs of modern families and individuals. -The company operates across the UK, creating new homes in carefully selected locations that offer both convenience and natural beauty. -Its projects range from first-time buyer homes to luxury developments, ensuring there is something for every stage of life. -The company is known for its attention to detail, delivering homes that are energy-efficient, thoughtfully designed, and built to last. -In addition to its residential expertise, the company has carved a niche in sustainable building practices, offering energy-efficient homes to help reduce the environmental impact.

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