Services Analyst (Software QA)

Overview

Support nuclear digital software QA, manage IT services, and assist business partners.

Key Responsibilities

• stakeholder engagement
• best practices
• compliance management
• service planning
• sla management
• knowledge development

Tasks

-Maintain engagement with business and IT partners. -Assist less experienced personnel. -Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model. -Perform, document and assist in planning work activities relating to IT service portfolios or products in support of our business partners. Assist with IT activities required to manage service level agreements under the direction of a Sr. IT Services Analyst or Manager. -Proactively build business/IT knowledge to provide solutions.

Requirements

• bachelor's
• 2-5 years
• excel
• powerbi
• communication
• problem solving

What You Bring

-Bachelor's degree and typically 2 to 5 years related experience in Information Technology or 6 to 9 equivalent combination of education and work experience. -Knowledge of utility business practices and processes -Proficient in Microsoft Excel -Proficiency in Microsoft PowerBI or other reporting technology a plus. -Excellent communications skills (written and verbal) -Strong problem solving skills

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About Constellation

-Reclaimed independence in 2022 to focus on clean-energy goals. -Powers over 20 million U.S. homes and businesses with diverse energy sources. -Restarted Three Mile Island Unit 1 with Microsoft's 20-year energy agreement. -Provides retail energy services to ~2 million customers, including Fortune 100 companies.

Sector Specialisms