Coordonnateur des services aux locataires

Overview

Coordinate tenant service requests, projects, and contractor performance for BGIS clients.

Key Responsibilities

• contract review
• po requests
• service processing
• work tracking
• contractor management
• budget monitoring

Tasks

-Review contract work, report any discrepancies to Facility Manager and request Purchase Orders -Receive, process and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required -Provide assistance and support to Facility Managers with respect to the delivery of small-scale tenant service projects by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control, and assigning work -Co-ordinate BGIS and subcontracted forces to deliver required tenant services within the scope of the position

Requirements

• ms office
• cad
• high school
• driver's license
• 1-3 years
• client service

What You Bring

-Proper interpretation of client work processes, workplace culture and policies is essential for effective Tenant Services delivery -Knowledge of project delivery and tendering processes -Proficient with MS Office and email software -High school completion plus a specialized technical or business course -Ability to work independently -Specific experience and skill related to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc. -Superior client management/customer service skills -Effective Interpersonal skills, with an emphasis on communication (verbal/written) -Valid driver’s license (as required) -Ability to interpret contracts, as required -Strong organisational, coordination and documentation skills with the ability to multi-task -General knowledge of commercial building systems and/or construction -Proficiency with CAD will be considered an asset -More than one year up to three years of job-related experience

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About Bgis

-Founded with a focus on providing top-tier facility management services across North America. -Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets. -Works with various sectors, including commercial, industrial, and government infrastructure. -Provides services ranging from facility management to energy optimization and project management. -Offers a range of solutions, from technical services to space planning and design. -Operates across key markets in Canada, the United States, and abroad, with a growing global presence.

Sector Specialisms