SOC Operator

Overview

Monitor CCTV, alarms, and dispatch incidents for Strata’s security operations.

Key Responsibilities

• incident reporting
• security communication
• threat assessment
• system checks
• activity logging
• dispatch management

Tasks

-Promptly notify and submit reports to the security team regarding incident reports related to crimes, injuries, activated alarms, etc. -Use best practices to communicate and disseminate information to security management and key partners using established protocol and communication channels -Evaluate external incidents that may impact Strata employees or offices and escalate accordingly to security management -Effectively manage and resolve sensitive situations while maintaining confidentiality and information security practices; such sensitive information may include by is not limited to personal employee issues, investigations, public relations incidents, or emergency personnel contact information -Recommend improvements and guidance to security management -Perform routine system checks to ensure all-access control, CCTV, and other security systems are working properly -Maintain daily activity log including records of communications and events, dispatching, tracking, and notification of persons visiting remote sites -Manage and virtually respond appropriately to routine and emergency calls by performing notifications and dispatches of activated alarms and designated incidents, such as life-safety incidents (medical, safety, natural disasters, etc.) and events requiring the services of ERT, police, firefighters, and EMS personnel

Requirements

• associate's degree
• soc experience
• cctv
• microsoft office
• customer service
• problem solving

What You Bring

-Must possess a solid employment history that demonstrates dependability -Comfortable with technical work environment and ongoing learning of new tools and innovations -Willingness to assist the team with overtime and open shifts, if available -Strong customer service, organizational, and time management skills -Associate’s degree or 2+ years of equivalent work experience in the military, law enforcement, government, or corporate security -Ability to work independently while also being a team player -As a condition of employment, employee must successfully complete a background investigation and a post-offer, pre-employment drug test -Prior experience in a security operations center or similar is highly preferred -Experience with security systems including alarm monitoring, electronic access control, and CCTV -Ability to communicate information in a clear and concise manner -Availability and willingness to work weekend shifts -Basic understanding of Microsoft Office -Ability to multitask, stay calm, and give direction in a fast-paced and, at times, stressful work environment and effectively prioritize tasks -Ability to analyze problems, identify causes, and implement results-oriented solutions -High school diploma or equivalent required -Ability to stay on high alert throughout the entire shift

People Also Searched For

About Strata Clean Energy

-Founded in 2008 as a rooftop solar installer, it evolved into a utility‑scale clean energy powerhouse. -Privately held and family‑owned, it focuses on long‑term performance with ownership of projects. -Built standout projects like the Saticoy battery and Scatter Wash storage complex. -Acquired Crossover Energy Partners to enhance customer origination, offtake structuring, and green hydrogen capabilities. -Operates end‑to‑end across development, financing, EPC, and O&M, delivering turnkey utility‑scale renewable energy.

Sector Specialisms

Security Clearance

-must successfully complete a background investigation and a post‑offer, pre‑employment drug test.