Lead Maintenance Technician

Overview

Oversee multi-site property maintenance, repairs, inspections, and resident service.

Key Responsibilities

• preventive maintenance
• resident service
• emergency calls
• budget management
• make ready
• kettler platform

Tasks

-Sustain peak efficiency operation levels for all property components. -Lead by example to maintain a professional image, positive climate, and contribute to a high-performing, engaged, customer-focused team. -Perform Preventative Maintenance inspections and repairs to sustain peak efficiency operation levels for all property components. -Respond to resident requests for service within the areas, but not limited to HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization, escalating problem to supervisor or outside contractor, as necessary. -Serve as a mentor to team members throughout the portfolio. -Perform repair of all apartment/building interior and exterior areas. -Maintain working cell phone in order to perform administrative tasks, remain connected with community team, and take calls for after hour’s emergency maintenance, including nights and weekends on a rotational basis. -Deliver a positive customer experience, quality living environment and the achievement of property goals. -Must be responsible for taking calls for after hour’s emergency maintenance, including nights and weekends on a rotational basis. -Conduct community walks/inspections and contribute to maintaining company and brand standards throughout all aspects of the community. -Support Maintenance Manager in managing maintenance budgets, ordering necessary supplies, other administrative tasks, and achieving budgeted NOI. -Serve as a brand champion and subject matter expert in KETTLER platform. -Complete the “make-ready” process as per KETTLER guidelines to prepare vacant apartment homes for leasing and new move-ins by conducting the pre-move-out inspection, creating a “punch” list of necessary maintenance work, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. -Utilize company guest suites/resources as available to minimize travel expenses. -Demonstrate high-level customer service by treating residents and others with respect, responding to customer’s maintenance related questions and concerns in a thoughtful, professional manner, and completing assigned work orders with efficiency and urgency. -Participate in all property/ground upkeep, preventive care, and maintenance projects, including capital improvements.

Requirements

• hvac repair
• electrical
• plumbing
• epa certification
• 3+ years
• communication

What You Bring

-Excellent verbal and written communication skills in English and ability to interact with residents and internal and external customers in a positive, professional manner. -Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management. -Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur. -Excellent English communication skills, both verbal and written. -3+ years of experience in the maintenance field. -Must have personal/reliable transportation to respond to on-call emergencies as they occur. -Proficiency in appliance, electrical and plumbing repair. -Universal EPA/CFC Certification. -Must have a current, valid driver’s license. -Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities. -Strong understanding and experience with HVAC repair.

People Also Searched For

About Kettler

-The company focuses on both residential and commercial property projects, with a legacy of impactful developments. -Notable for a variety of high-quality apartment complexes, mixed-use communities, and modern office spaces. -Their work spans several U.S. cities, demonstrating a keen focus on urban development and revitalization. -Creates spaces that blend functionality with modern aesthetics, often incorporating green spaces. -Projects frequently feature sustainable and innovative designs, enhancing the overall value and community experience. -Commitment to delivering long-term real estate investments is reflected in their diverse project portfolio. -Ability to transform underdeveloped areas into thriving communities has made them a significant player in the industry.

Sector Specialisms