RTC Onboarding/Administrative Manager

Nextera Energy Resources

The Role

Overview

Lead RTC onboarding, managing team, tech, and process for renewable energy staff

Key Responsibilities

  • analytical frameworks
  • process improvement
  • technology adoption
  • onboarding metrics
  • compliance management
  • team leadership

Tasks

-Builds a high performance organization that delivers total operational excellence -Constructs analytical frameworks for program evaluation and leads process improvement initiatives -Streamlines administrative operations through technology adoption and workflow optimization -Collaborates with training curriculum developers and field operations teams to ensure program alignment -Monitors onboarding metrics and performance indicators to drive continuous improvement -Develops and implements comprehensive onboarding strategies for renewable energy technicians and support staff -Collaborates with internal stakeholders to identify, clarify, and solve operational challenges critical to onboarding success -Leads team development initiatives to grow and strengthen the onboarding team's capabilities and performance -Ensures compliance with all safety, regulatory, and company standards throughout onboarding processes -Interacts with different levels both within the business unit and the company as well as other companies to determine feasibility, cost effectiveness, reliability and quality of products and services -Establishes technology-driven solutions to enhance onboarding efficiency and tracking capabilities -Manages customer service excellence initiatives to ensure exceptional experience for all onboarding participants -Provides strategic leadership for RTC onboarding operations, establishing vision and execution plans for program success -Manages customer service excellence for all onboarding participants and stakeholders -Manages budget and resource allocation for onboarding operations -Establishes performance metrics, analyzes program effectiveness, and develops recommendations for continuous improvement -Develops and implements new onboarding strategies that leverage technology and best practices to improve efficiency and participant outcomes -Leads and manages a team of 8-12 onboarding specialists and administrative coordinators

Requirements

  • project management
  • learning management
  • microsoft office
  • engineering degree
  • renewable energy
  • 5+ years

What You Bring

-High level of comfort with fast-paced environments and ability to adapt to evolving training needs -Strong project management and team leadership skills with experience managing diverse teams -High School Grad / GED -Experience:5+ years -Experience in renewable energy, technical training, or related industry preferred -Demonstrated ability to lead large-scale training and onboarding operations with measurable outcomes -Proven track record of implementing technology solutions to improve operational efficiency -Bachelor's - Engineering -Expertise in learning management systems, Microsoft Office Suite, and project management tools -Exceptional customer service orientation with focus on participant experience -Strong analytical and data-driven decision-making capabilities -Highly organized and deadline-driven individual with excellent attention to detail -Bachelor's or Equivalent Experience

The Company

About Nextera Energy Resources

-Pioneered large utility‑scale wind farms like Texas’s Capricorn Ridge (662 MW) and Javelina (749 MW). -Built massive solar installations including Desert Sunlight and Silver State South solar farms. -Secures hefty commercial PPAs, e.g. deals with Google and other tech/data‑center giants. -Develops hybrid renewables and storage via ventures like Nitro Renewables with Blackstone.

Sector Specialisms

Wind

Solar

Natural Gas

Nuclear Energy

Battery Storage

Clean Energy

Renewable Energy