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Assistant Property Manager

Highmark Residential

The Role

Overview

Assist with community accounting, leasing, rent collection, and staff supervision.

Key Responsibilities

  • yardi entry
  • yieldstar approvals
  • lease management
  • rent collection
  • accounting close
  • work orders

Tasks

-Assists Community Director with Apartment Ratings responses -Maintains organized community office files -Assists with leasing duties, including showing apartments and preparing leases via E-signature if applicable -Assists in eviction process and follows orderly and timely policies for local municipalities -Prepares accurate and complete reports in a timely manner -Collects and secures rental payments -Performs periodic inspection of common areas, including balcony/patio inspections -Must stay informed and comply with all policies and procedures as outline in the operations manual -Assists Community Director with daily rate approvals in Yieldstar -Delivers late rent letters and notices to vacate, and personally contacts all residents who have unpaid/owed rent daily -Assists in the inspections of vacant apartments and takes appropriate action to prepare them for market-ready status -Must adhere to and comply with company safety policies and rules and utilize safety equipment as required -Verifies accuracy of move-outs for integration with rental collection company. -Prepares accounting records and reports, including deposit accounting and monthly close out -Assists team in achieving positive SatisFact scores -Scans daily bank deposits and verifies the accuracy of those deposits -Handles or assists in the receiving, recording, preparation and follow-up of work orders to facilitate residents’ service requests -Reports any observed maintenance problem(s) -Inputs daily activity transactions in Yardi and clears any outstanding validations -Enters activity into YARDI in relation to the daily, weekly & monthly checklists – Enters Skip Watch information (if applicable) -Must assist in planning and preparation of resident functions -Responsible for bad debt collection until no longer applicable -Promotes resident retention by assisting with the renewal program

Requirements

  • yardi
  • microsoft office
  • leadership
  • high school
  • driver’s license
  • courteous

What You Bring

-Apartment management experience preferred -Must always be courteous and helpful to residents, prospective residents and co-workers -Leadership and team-building skills -Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management, i.e. Fair Housing, collections, evictions, towing and pool enclosures -Must be willing to be assigned to other Highmark communities, as needed -Valid driver’s license -Must have reliable transportation in order to attend meetings, purchase and pick up supplies -Strong proficiency in property management software (preferably Yardi) -Excellent verbal and written communication skills -Excellent mathematical skills (high school level) -Proficience in Microsoft Office (Word & Excel), Outlook and internet -High school diploma or equivalent -Travel and overnight stays may be required -You have leadership and team-building skills -Must have mode of communication in which to be contacted at home and to respond in cases of emergency -Mathematical skills (high school level) in order to calculate pro-rations, bank deposits, etc. -Must be available for overtime, weekend, holiday and evening work

Benefits

-Competitive pay for the market -Monthly bonus opportunities for all site associates -30% associate rent discount -10 paid holidays -Flexible Spending accounts -Medical, Dental & Vision benefits the 1 st of the month following 30 days of full-time employment -Help you achieve your goals by continuous professional development and regular career progression sessions -Professional Certification & Tuition reimbursement -Vacation, Sick and Personal Time off available to use after 90 days -Company-provided life insurance, short term and long term disability coverage -Paid parental leave -401(k) eligibility after 90 days, with 4% Highmark match

The Company

About Highmark Residential

-Manages urban and suburban multifamily apartments with tailored resident services. -Provides leasing, marketing, accounting, legal, and financial analysis services to maximize asset value. -Transforms communities through capital improvements and strategic repositioning programs.

Sector Specialisms

Residential

Property Management

Construction

Marketing

Accounting

Property Repositioning