IS Service Owner for Integration Platforms

Overview

Lead global integration platform services, strategy, delivery & compliance.

Key Responsibilities

• integration platforms
• user access
• compliance governance
• risk management
• api connectivity
• cloud automation

Tasks

-Leading risk identification and mitigation efforts, proactively managing deviations, audit findings, and control weaknesses through structured action plans and stakeholder engagement. -Fostering cross-functional collaboration across Infrastructure, Security, ERP, Application, and Compliance teams to deliver integrated, compliant, and high-performing platform services. -Leading the global ownership and strategic direction for integration platforms including MuleSoft, BizTalk, and AIS (Azure Integration Services), as well as assurance services such as User Access Management (UAM), audit compliance, and controls governance, ensuring alignment with ABB’s enterprise IT, security, and regulatory strategies. -Acting as a thought leader and transformation agent, championing platform simplification, governance maturity, and continuous improvement to support ABB’s evolving digital and regulatory landscape. -Providing leadership and influence across high-stakes stakeholder groups, including Business Area CIOs, Cybersecurity, Internal Audit, Legal, Enterprise Architecture, and Process Owners- building trust through transparency, insight, and execution excellence. -Overseeing platform-level compliance and assurance capabilities, ensuring SOX, ISO, GDPR, and other regulatory requirements are met through continuous monitoring, secure design, and audit-readiness of platforms and processes. -Managing financial performance of services, ensuring cost optimization, value realization, and return on investment across the integration platform landscape and assurance portfolio. -Driving innovation and future-readiness through the evaluation and adoption of emerging integration capabilities (e.g., API-led connectivity, hybrid integration models, AI in access control), enabling ABB’s journey toward a secure and intelligent enterprise. -Defining and driving integration strategy and innovation, modernizing core services through automation, cloud enablement, and enhanced user experiences, while balancing performance, compliance, and operational risk.

Requirements

• mulesoft
• biztalk
• itil
• leadership
• api management
• 10+ years

What You Bring

-Professional certifications in ITIL, MuleSoft, BizTalk, or integration architecture are highly desirable, demonstrating commitment to best practices and continuous improvement. -Proven experience in establishing and scaling global services around integration platforms, including architecture design, governance frameworks, and operational excellence for platforms like MuleSoft and BizTalk. -Minimum 5+ years of leadership experience managing cross-functional teams, stakeholders, and vendors within a global service delivery environment, ensuring high availability, performance, and compliance of integration services. -Bachelor’s or master’s degree in Computer Science, Information Systems, Business Administration, or a related field. -10+ years of experience in Integration Platform Operations, specializing in MuleSoft, BizTalk, and AIS, including expertise in middleware configuration, API management, messaging systems, and database platforms.

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About Abb

-A global technology leader with a rich history of innovation. -Focuses on electrification, automation, robotics, and digitalization for global industries. -Delivers solutions to improve productivity, energy efficiency, and sustainability. -A key player in sectors like utilities, transportation, manufacturing, and infrastructure. -Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions. -Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.

Sector Specialisms