Sr.Service Associate

Overview

Service associate handling troubleshooting, maintenance, and support for Siemens rail products.

Key Responsibilities

• preventive maintenance
• breakdown response
• troubleshooting
• spare parts
• service tasks
• training

Tasks

-Attending scheduled Preventive Maintenance calls and Breakdown calls at site. -Ensure compliance with environment, local rules and safety requirements and standards procedures. -Responsible for assigned service tasks on a regular basis. -Ensuring that the work is done safely and without adverse impact on environment, health, equipment…etc. as specified in the company policies and local requirements. -Troubleshooting and rectification of reported issues by customers, in a timely manner. -Continuously updating own knowledge in related products/systems from Siemens & training others as required. -Ensuring the quality and schedule is maintained and executed within assigned costs. -Co-ordinating for required spare parts, repairs…etc. in order to resolve customer reported issues.

Requirements

• ms office
• troubleshooting
• electrical engineering
• railway experience
• teamwork
• communication

What You Bring

-MS Office and general office tools/applications working skills. -Open-mindedness and constructive attitude to perform tasks. -Willingness to work for extended hours on weekdays/ weekends depending on situations. -Troubleshooting/servicing knowledge and hands-on experience in products/systems like DE Locomotive systems, Coach Converters/Inverters, Static Converters/SIV, HLCs, E-Loco Propulsion systems, EMU related Traction/Aux converters, Panels, axillary equipment…etc.). -Ability to work in a team. -A university degree/diploma Electrical/Electronics engineering OR equivalent. -Good communication and customer service skills. -Candidate must have at least 3-6 years of experience in the Indian railway ML, EMU related products/systems.

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About Siemens

-The company drives progress with solutions in electrification, automation, and digitalization across industries. -With cutting-edge products and services, it leads sustainable innovation for industries like energy, manufacturing, and infrastructure. -Its impressive portfolio includes smart grids, automated factories, advanced healthcare technologies, and solutions for urban mobility. -Siemens’ digital solutions enhance efficiency and sustainability in everything from smart buildings to electric vehicles. -It has contributed to iconic projects, including energy-efficient train systems and automation in key industrial sectors. -Transforming how industries use digital technology to optimize operations and tackle global challenges.

Sector Specialisms