New Orleans, Louisiana – Community Leasing Specialist LIHTC / Housing Experience Preferred

Overview

Leasing specialist duties: market, show, lease apartments, and support resident services.

Key Responsibilities

• applicant screening
• marketing campaigns
• lease documentation
• inventory management
• site tours
• leasing sales

Tasks

-Follow established policies and procedures in the qualification, screening, and acceptance of applicants for residency. -Design marketing campaigns to generate activity, cold calling to businesses in order to generate hot leads. Decorate units to become show units. -Prepare all lease-related documents, move-in, and welcome packages. Explain all lease documents to new and existing residents. Ensure all documents are completed accurately prior to resident move-in. -Prepare the property for receiving guests prior to the time designated for opening office in accordance with established procedures. -Conduct site tours for prospects; offer introduction to the Community amenities; show decorated model apartment homes and/or the vacant market-rate units. -Maintain an accurate inventory of apartments available to rent, list of prospective residents and, a list of current information concerning renewals. -To provide an environment for its team members to excel and to be recognized and rewarded for their accomplishments. -Assist with the day-to-day operations and function of the community to include answering the phone, taking work orders, data entry, planning/hosting resident functions, community newsletter, etc. -Contact current residents in person and by written correspondence to renew lease while negotiating the highest rent increase possible. -To provide the principals and partners a fair return on their efforts and investments. -Lease apartments and aggressively sell its products and services with an acceptable closing ratio to achieve established goals and exceed budgeted occupancy percentages. -Develop, refine and effectively implement excellent telephone, personal sales and customer service techniques. -Conduct pre-qualifications and rental verifications of prospective residents in accordance to company and housing rules and regulations. -Deliver resident gifts; assist with move-in/move-out procedures by inspecting units prior to resident’s move-in to ensure units are clean and rent-ready. -To provide quality, safe, and affordable housing for low- and moderate-income families.

Requirements

• associate degree
• high school
• ged
• property management
• lihtc
• in-house training

What You Bring

-Associate’s degree or equivalent form, 2-year college or Technical School preferred. -High School Graduate or General Education Degree (GED) for consideration. -Property Management Software and Low-Income Housing Tax Credit (LIHTC) experience preferred. -Complete in-house training within the first 90 days of employment.

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Benefits

-Paid Time-Off (including your birthday!) -Dental Insurance -Performance-based Bonus Program -Tuition and Professional Development Assistance -Voluntary Life Insurance -Long-term Disability Insurance -401(k) Retirement Savings Plan -Employee Assistance Program -Health Reimbursement Account -Supplemental Insurance (AFLAC) -Prescription Drug Coverage -Accidental Death and Dismemberment Insurance -Short-term Disability Insurance -Employee Referral Program -Medical Insurance -Flexible Spending Account -Paid Holidays -Vision Insurance -Basic Life Insurance

About Columbia Residential

-Specializing in affordable and mixed-income communities as a multidisciplinary real estate developer and manager. -Combines development, construction, and property operations expertise. -Financial model focuses on mixed-finance housing, including Low-Income Housing Tax Credit projects across Georgia, Texas, Florida, and Louisiana. -Develops senior communities, family housing, and mixed-income developments in urban and suburban settings. -Expertise includes master planning, construction oversight, project and asset management, and resident services. -Provides on-site resident services and strategic partnerships to support vibrant community programming and resident engagement. -Emphasizes internal talent development through initiatives like Columbia Residential University to enhance capacity and career growth.

Sector Specialisms