Development and Growth Services Manager

Overview

Oversee and coordinate development, fire, economic, and new service projects for Indiana utility.

Key Responsibilities

• permit management
• regulatory compliance
• budget planning
• technical review
• team leadership
• stakeholder coordination

Tasks

-Interact with government agencies, manage and supervise programs to obtain permits, certifications and approvals for assigned projects and programs. -Ensure compliance with established Company and regulatory criteria, specifications and standards. -Develops a team staffed with able and motivated employees and provides for or trains suitable replacements. -Assist in developing, implementing and monitoring conformance with comprehensive and strategic investment plans. -Lead and implement performance measures to improve program quality and enhance organizational performance. -Plan and monitor budgets and schedules for projects and programs, and overseas the maintenance of developer’s technical and engineering standards. -Monitors team performance and adherence to the Company's business plan and key performance indicators of the Indiana development and growth services team. -Lead and manage all workflow associated with developer, fire services, economic development, new service, and related programs of varying scope including coordination with internal engineering planning, operations, rates and regulatory, and legal, as well as external consultants, contractors, and developers from customer inquiry to closeout of projects. -Guide and serve as advisor to direct staff and other personnel requiring technical direction and adherence to Company processes and procedures. -Supervise a team of internal technical review staff and external consultant extension of staff and inspectors to execute the company objectives of the developer and growth services program. -Collaborate with internal stakeholders (engineering, rates and regulatory, operations, and legal) to prepare and present business plans and capital requests associated with new business to executive leadership. -Ensures that policies, procedures, programs, standards of performance and approved objectives are adhered to and/or achieved.

Requirements

• bachelor’s degree
• 10 years
• process improvement
• financial analysis
• project scheduling
• regulatory knowledge

What You Bring

-Experience with water or wastewater utility is preferred. -Strong skills associated with implementing tools and process improvement methodology to track and improve process and organizational performance. -Computer literacy. -Strong quantitative and analytical skills. -Competent in the use of word processing, spreadsheet, flow-charting, project scheduling. -Bachelor’s degree in engineering, engineering technology, construction technology, or business management. -Strong verbal and written communication skills e.g., listening, presentation, report writing, etc. -Knowledge of employee relations, applicable safety and environmental regulations, federal and state water quality and design regulations and technical standards. -Demonstrated skills and ability to lead, supervise, motivate, develop and direct skilled teams in meeting Company goals and objectives. -Good working knowledge of regulatory developments, new technology and current trends in water quality and water treatment and other related water resource management disciplines. -Interpersonal skills e.g., tact, diplomacy, persuasion, cooperation, ability to influence and motivate functional and cross-functional peers and decisions, etc. -Financial analysis skill including budget management and basic accounting knowledge. -Sound knowledge of Engineering theory related to planning, design and operations concepts for water resource management facilities; Engineering and utility economics and knowledge of contract administration and construction technology related to water and wastewater facilities -Minimum of ten (10) years’ experience in program management of engineering, operations, or new business functions of an organization. -Equivalent role-related work experience in lieu of a preferred degree may be considered. -Knowledge of applicable state and federal regulations. Knowledge of Company operations and procedures. -Internal consulting skills e.g., technical, analytical, problem solving, etc

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About American Water

-Provides vital water and wastewater services, ensuring communities have access to clean water. -Has a long history of managing water infrastructure in partnership with municipalities. -Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities. -Known for innovation in water management, offering sustainable solutions to modern water challenges. -A trusted provider for residential, commercial, and industrial customers across the U.S.

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