Account Manager, Fire Service - Apparel Strategic Business Unit
Milliken Floors Europe
Designs and manufactures carbon‑neutral carpet tiles, luxury vinyl tiles and entrance flooring across Europe.
Manage and grow fire service accounts, drive fabric sales, train clients, travel 60%.
9 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Spartanburg, SC
Field
Company Size
381 Employees
Service Specialisms
M/PACT Carbon Neutral
Recycling | End of Life
Luxury Vinyl Tile
Maintenance and Installation Instructions
Sector Specialisms
Hospitality
Workplace
Residential
Role
Description
technical sales
crm documentation
product training
technical expertise
stakeholder relations
sustainability
- Meet required account metrics and sales goals by focusing on the right end users in the buying cycle.
- Drive sales growth through strategic fabric adoptions and program development.
- Identify and pursue new business opportunities, including annuity-based programs with end users.
- Document all customer interactions and sales activities in the company’s CRM system.
- Cultivate and maintain strong relationships with fire departments/safety committees, dealers/distributors, and manufacturing partners.
- Schedule customer appointments and training sessions
- Collaborate effectively with cross-functional Milliken teams to drive alignment, share insights, and secure the necessary support for success.
- Facilitate train-the-trainer presentations on code and standards updates, building the value of a partnership with Milliken and our brands.
- Call on potential end-user Fire Departments, Fire Department Distributors and Fire Service Garment Manufacturers, introducing Milliken branded fabrics.
- Serve as a subject matter expert and effectively communicate all relevant NFPA standards and ASTM test methods relevant to Milliken’s Fire Service product portfolio and the fire service market.
- Teach and train on the quality and value of specifying our fabric brands.
- Navigate technical and complex sales cycles and influence key decision-makers to specify Milliken fabrics.
- Coach and teach on sustainability and unique features and benefits in our fabric offering.
Requirements
salesforce
bachelor’s
3-5 years
communication
team player
sales acumen
- Demonstrated Sales Track Record of achievement and success in growing market share and acquiring new business through proactive lead generation
- Excellent Communication and Presentation skills
- Bachelor’s degree
- Team player who is able to work with others throughout the organization
- Organized with an ability to complete tasks on-time
- Sales Force Knowledge and Computer Proficiency as a daily activity
- 3-5 Years of Sales Experience
- Strong Sales Acumen with passion and drive for success
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Since 1920
Operations Rooted in the UK
The company has established and grown its presence in the UK since 1920, maintaining a strong foothold in British markets.
- Operates ISO14001‑certified manufacturing in Wigan and a showroom in London’s Clerkenwell.
- Produces design‑led carpet tiles, LVT and entrance matting, including quick‑ship and digital‑print ranges.
- All flooring products are carbon‑neutral and support WELL Building certification.
- Typical projects span commercial offices, public buildings, automotive facilities and residential developments.
- Pioneered circular‑economy reuse by partnering with Orak to reclaim and refurbish carpet tiles.
- Its Thrive® matter yarn innovation offers low‑carbon options in popular modular collections.
- Showroom and plant tours featured at Clerkenwell Design Week, highlighting acoustic comfort and underfoot luxury.
Culture + Values
- We are committed to creating outstanding products that inspire our customers.
- Innovation drives us to deliver solutions that push boundaries.
- Collaboration is key to our success, fostering teamwork and partnerships.
- We prioritize sustainability in all aspects of our work, from design to production.
- Integrity is central to our business, ensuring trust and transparency in all our actions.
- We strive to be agile and adaptable, responding quickly to changing needs and challenges.
Environment + Sustainability
By 2050
Net Zero Target
Aiming to achieve Net Zero emissions by the year 2050.
100% Recycled
Material Efficiency
Incorporating 100% recycled content in select products.
- Energy consumption is monitored and minimized through efficient production practices.
- Commitment to reducing waste through recycling and reusing materials wherever possible.
- Products are designed for durability, reducing the need for replacements and lowering long-term environmental impact.
Inclusion & Diversity
- Aiming for a diverse workforce with a focus on gender balance across all levels.
- Setting clear targets for increasing the representation of women in leadership roles.
- Implementing training and development programs to support career progression for underrepresented groups.
- Actively monitoring and addressing gender pay parity to ensure fairness and equity.
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