Business Development Manager

Overview

Drive sales, build client relationships, and secure new business for engineering consulting.

Key Responsibilities

• crm management
• receivables collection
• prospecting
• client outreach
• relationship management
• seminar management

Tasks

-Collect outstanding receivables where additional support/weight is required by Finance. -Leverages CRM to develop and track individual business development efforts. -Attends client-related professional and social functions, conventions, and events as needed to promote the company’s services, which may require occasional after-business hours work and travel. -Receives incoming assignments/opportunities from clients and coordinates with operations to provide qualified, available experts for consideration. -Share weekly calendar and provide transparency in availability. -Maintains and updates client relationship management (“CRM”) system database with accurate documentation of contacts, activities, leads, and opportunities on a real-time basis. -Reinforce firm values through client and intercompany interactions. -Effectively plans for and executes the targeted number of value-added in-person client contacts (i.e., Growth Calls) each Week to increase market penetration and share; effectively follows up to nurture and close sales opportunities -Prospecting Research- 8 hours or 20 percent of the week, the BDM will participate in prospecting research. -Identifies and pursues prospective clients, leveraging internal and external resources to develop new relationships and opportunities. -Abide by the general code of conduct and company policies and acts as an effective Rimkus brand ambassador. -Effectively utilizes company resources to engage in self-development of sales skills and services expertise. -Participates in key sales strategies, industry events, trade shows, and electronic contract programs. -Includes the work required to identify potential clients and arrange new client relationship development visits (e.g., online research, emails, and phone calls). -Supports efforts for timely collection of client receivables. -Secures, coordinates, and manages the presentation of continuing education seminars for insurance carriers, law firms, and associations. -Primary responsibility includes relationship management, pitching & prospecting, visit planning & follow-up, and opportunity follow up. -Reinforces relationships with current clients through regular contact and promotion of value-added services for future business. -Maintains good relationships among company operations personnel, serving as the liaison between them and our clients where required. -Develops sales process expertise and service-offering proficiency within three months of employment and service-offering expertise within one year of employment. -Supports operations as required to address/resolve outstanding client concerns or needs. -Sells the company’s services to prospective clients (i.e., insurance carriers, law firms, corporate and commercial clients, and municipalities/government agencies) to secure new client accounts, deeper client penetration, and repeat business.

Requirements

• 5+ years
• marketing degree
• ms office
• self‑starter
• client responsiveness
• crm

What You Bring

-Responsive to internal inquiries – acknowledgment within two hours where feasible or within 24 hours as a minimum. -Available during business hours. -BDMs should dedicate time to further developing their sales capabilities or Rimkus services knowledge. -Must be a self-starter, self-motivated, multi-tasker, and able to work independently or within a team. -A high degree of responsiveness to client inquiries – immediate where feasible or within two hours as a minimum. -Must have strong proficiency across computer software applications in word processing, spreadsheets, email, and database software (M.S. Word, Excel, Outlook, and Access). -Must be highly perceptive; capable of interacting and communicating with individuals at all levels, exercising diplomacy and tact. -Must have outstanding written and verbal communication skills. Work requires continual attention to detail, establishing priorities, and meeting deadlines. -Internal Communications- The BMD will spend approximatley 3 hours or 7.5% of their week in this task. -Target of eight (8) visits per Week specifically aimed at pitching & prospecting (“Growth Calls”), in addition to relationship management visits as needed. -Note, a video conference can be permissible as an effective substitute for in-person. -Other- The BDM will spend approximately 1 hour or 2.5% of their week completing other administrative tasks. -Must be able to read, analyze and understand information and ideas presented in writing. -Minimum of 5 years of professional-level experience in marketing, sales, or service. -Skill set must include an ability to respond in writing or verbally to inquiries regarding company services, client accounts, and general inquiries from team members and clients. Must be able to produce and disseminate correspondence (i.e., emails, letters, etc.) as requested. -Must have a strong understanding of industry-specific concepts and terminology. -B.A Marketing/Business degree or higher. -CRM/Admin-The BDM Expectation is two hours per week. -A high degree of judgment for client entertainment and budget management. -Must have a high level of professionalism, well-developed interpersonal skills, and professional dress and demeanor.

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Benefits

-Collective time in scheduled or unscheduled internal meetings not related to client development. -Accounts Receivable-In this role, the BD will spend at least 1 hour or 2.5% of their week on this task. -Includes company- and self-driven trainings. -Client Visits- 24 hours per week or 60% of the employee's week is dedicated to client visits. -Training- The BDM will spend approximately 1 hour per week in training.

About Rimkus

-Began as a home-based forensic engineering consultancy by chemical engineer Robert E. Rimkus. -Over four decades, expanded into a global network. -Financially backed by private equity partner HGGC since 2024. -Typical projects include double-deck tunnel assessments, run-of-river hydro plants, and other engineering challenges. -Core specialisms include forensic analysis of failures, built-environment consulting, expert witness services, and laboratory testing. -Standout capabilities include human performance labs, materials failure labs, forensic meteorology tools, and product safety testing. -Strategic acquisitions—like CCi in 2021—broadened its reach into building consulting and claims support. -Noteworthy for its in-house WeatherPath™ app, wildfire preparedness guidance, and forensic fire & explosion investigation teams. -Work bridges technical consulting, legal dispute resolution, construction oversight, and scientific testing, serving insurers, law firms, governments, and corporates.

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