General Manager

Overview

Lead daily operations, team, finances, and resident experience for a student housing community.

Key Responsibilities

• leasing systems
• budget management
• payroll processing
• marketing plan
• community events
• compliance training

Tasks

Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations. Plan and execute resident events to foster community engagement and satisfaction. Maintain deep knowledge of the property and competitive landscape through consistent market research and team coaching. Oversee and manage timely execution of payroll, invoicing, and hiring documentation. Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community. Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting. Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals. Implement and refine systems and procedures to drive operational efficiency and reduce costs. Collaborate with local schools and student organizations for outreach and partnership opportunities. Build, lead, and develop a high-performing team that embodies the values and culture of CL&S. Ensure compliance with all legal, regulatory, and company policies. Maintain occupancy rates at or above 99% and collections at or above 98% of potential income. Oversee daily operations, including leasing, maintenance, customer service, and vendor management. Ensure all marketing channels, websites, and printed materials reflect the brand accurately and positively. Promote harmonious relationships with residents, parents, staff, university partners, and the surrounding community. Foster a collaborative, positive, and professional environment for both staff and residents. Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety. Encourage team visibility on campus and within the local business community to strengthen brand presence and engagement. Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively. Analyze financial reports, manage budgets, and provide regular variance and performance updates. -Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations. -Plan and execute resident events to foster community engagement and satisfaction. -Maintain deep knowledge of the property and competitive landscape through consistent market research and team coaching. -Oversee and manage timely execution of payroll, invoicing, and hiring documentation. -Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community. -Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting. -Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals. -Implement and refine systems and procedures to drive operational efficiency and reduce costs. -Collaborate with local schools and student organizations for outreach and partnership opportunities. -Build, lead, and develop a high-performing team that embodies the values and culture of CL&S. -Ensure compliance with all legal, regulatory, and company policies. -Maintain occupancy rates at or above 99% and collections at or above 98% of potential income. -Oversee daily operations, including leasing, maintenance, customer service, and vendor management. -Ensure all marketing channels, websites, and printed materials reflect the brand accurately and positively. -Promote harmonious relationships with residents, parents, staff, university partners, and the surrounding community. -Foster a collaborative, positive, and professional environment for both staff and residents. -Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety. -Encourage team visibility on campus and within the local business community to strengthen brand presence and engagement. -Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively. -Analyze financial reports, manage budgets, and provide regular variance and performance updates.

Requirements

• entrata
• excel
• lihtc
• bachelor's
• 2-5 yrs
• entrepreneurial

What You Bring

Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws. Bachelor’s degree preferred OR 2-5 years of experience in student or multifamily housing, or an equivalent combination of education and experience. Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance. CLS Living is looking to welcome a dynamic and experienced General Manager to lead one of our vibrant student housing communities. As a General Manager, you will serve as a customer-focused leader, responsible for overseeing day-to-day operations, team development, financial performance, and strategic planning. This role is ideal for a passionate individual ready to lead a mid-size team in an agile, collegiate environment while delivering best-in-class service to our residents and partners. Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight. Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred). -Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws. -Bachelor’s degree preferred OR 2-5 years of experience in student or multifamily housing, or an equivalent combination of education and experience. -Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance. -Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight. -Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred).

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Benefits

Relocation Assistance Employee Assistance Program (EAP) Comprehensive Health, Dental, and Vision Insurance Generous Paid Time Off (PTO) Professional Development & Advancement Opportunities Supportive, Fun, and Flexible Work Environment Health Savings Account (HSA) & Flexible Spending Account (FSA) 401(k) with Company Matching Access to an Unmatched Company Culture that values individuality and innovation Life Insurance & Parental Leave -Relocation Assistance -Employee Assistance Program (EAP) -Comprehensive Health, Dental, and Vision Insurance -Generous Paid Time Off (PTO) -Professional Development & Advancement Opportunities -Supportive, Fun, and Flexible Work Environment -Health Savings Account (HSA) & Flexible Spending Account (FSA) -401(k) with Company Matching -Access to an Unmatched Company Culture that values individuality and innovation -Life Insurance & Parental Leave

About Campus Life & Style

-Redefines student living through stylish, hospitality-inspired communities. -Backed by Vesper Holdings, blending boutique design with upscale amenities. -Revitalizes underperforming assets and delivers turnkey management solutions. -Innovative approach earns industry recognition, including 'Best Innovator' awards. -Projects feature boutique-hotel-style interiors and resort-grade amenities. -Deep expertise in student housing with senior leaders from top firms. -Creates curated study and social spaces for student success.

Sector Specialisms

Security Clearance

-criminal background check -drug screening