Office Manager

Overview

Manage front office team, ensure resident service, and handle admin & finance duties

Key Responsibilities

• office cleanliness
• guest greeting
• issue reporting
• finance processing
• admin oversight
• request handling

Tasks

-Making sure the front office areas are clean, tidy and presentable -Meeting and greeting guests and residents in a friendly and approachable manner. -Assisting in the development and promotion of events and activities throughout the Village -Managing the activities of the reception and administrative team, ensuring they are aware of their responsibilities and performing to a high standard -Ensuring that all resident requests and queries are responded to promptly and effectively -Reporting any maintenance issues quickly and clearly to the maintenance team -Providing detailed information about the Village, its facilities and services to any prospective resident or guest -Assisting with finance duties - processing invoices, cashing up, payroll etc -Overseeing and ensuring that all administrative processes are carried out in line with company policy

Requirements

• ms office
• self-motivated
• leadership
• numeracy
• detail-oriented
• literacy

What You Bring

-Strong IT ability including the full MS Office package (Word, Excel and PowerPoint), would be desirable -Self-motivated and able to work on your own initiative without ongoing direct supervision -Previous experience manging others in a busy office or hospitality environment -Good numeracy and literacy skills and an eye for detail and accuracy

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Benefits

-5% matched pension scheme -Bupa Health Cashplan (including employee assistance program) -Big birthdays off (those ending in a 0) -Working in an incredible workspace, with a gym, social areas, and parking. -Holiday buying scheme (up to a week's extra leave) -Life Assurance at x4 your annual salary -33 days annual leave (inclusive of bank holidays, pro-rated to your contracted working hours) -Cycle to work scheme -Retail discounts on a variety of outlets -Ongoing learning and development opportunities -Wellbeing hub and resources; including discounts related to wellbeing interventions -Access to SMART tech -Electric car scheme

About Inspired Villages

-Each village includes age-appropriate cottages, apartments, bungalows, and amenities like spas, restaurants, gyms, libraries, and wellness centres. -Pioneered Millfield Green, the UK’s first net-zero-carbon regulated-energy retirement community with solar panels, ground-source heat pumps, and EV charging. -Development phases are delivered via trusted regional construction partners. -Growth pipeline includes locations designed for community connection, wellbeing, and purpose-built design, including rural, suburban, and coastal settings. -Uniquely focus on social programs like 'Inspired Friendships' to combat loneliness within and outside their villages.

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