Residential Product SME & Technical Writer

Overview

Create and maintain technical documentation for residential solar PV and storage products.

Key Responsibilities

• cross-functional collaboration
• template development
• sme
• data analysis
• technical writing
• version control

Tasks

-Collaborate with product, engineering, and sales teams to gather technical information and translate complex concepts into clear, concise, and accurate documentation. -Develop and standardize documentation templates and processes to ensure consistency and efficiency across all technical content. -Serve as a Subject Matter Expert (SME) on residential solar PV, battery energy storage systems (BESS), mounting systems, and related products, providing technical guidance to internal teams and external partners. -Analyze and review technical data to ensure the accuracy of documentation and identify areas for process improvement. -Create and maintain high-quality technical documentation using tools like Microsoft Word, including installation manuals, user guides, technical application notes and training materials for EnFin portal or products sold through it. -Manage the full documentation lifecycle, including version control, using a technical document control and management board like Confluence or Airtable to ensure content is reviewed, approved, and published correctly.

Requirements

• solar pv
• salesforce
• confluence
• microsoft word
• dita
• bachelor's

What You Bring

-Strong analytical and problem-solving skills, with the ability to understand and simplify complex technical information for diverse audiences. -In-depth subject matter expertise in residential solar PV and BESS, including knowledge of system components, installation processes, and industry standards. -Knowledge of Salesforce CRM and its data structure, customer portal for documents. -Experience with document version control and management systems, such as Confluence, Airtable, or similar platforms. -Expertise in creating professional technical documentation using Microsoft Word, including advanced features like templates, styles, and cross-references. -Excellent written and verbal communication skills with a strong attention to detail. -Experience in the renewable energy or financial services industry. -Experience with a structured authoring environment (e.g., DITA / XML / LaTEX). Overleaf or similar XML document management system is preferred. -Bachelor's degree in Engineering, Technical Communication, or a related field with 3-5 years of experience. -Proven experience as a technical writer in a prior technical role, showing a portfolio of work demonstrating your ability to create a variety of technical documents.

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Benefits

-This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

About Qcells North America

-Pioneers solar and storage innovation from U.S. factories, born in South Korea and on a mission in North America. -Projects range from utility-scale EPC builds to residential panel installations and energy-storage systems. -As a leader in solar tech, it pilots cutting-edge manufacturing techniques to reduce costs and improve efficiency. -Blends global R&D roots in Germany and Korea with bold U.S. industrial expansion and market leadership.

Sector Specialisms